Practitioner accounts
Unlock the full potential of your practice with Fullscript’s comprehensive support resources. From setup to optimization, discover everything you need to elevate patient care and streamline operations.
Dispensary setup
- Global patient access settings
- Dispensary email addresses and notifications
- Personalize your welcome page (self-sign ups)
- Securing your practitioner account with multi-factor authentication (MFA)
- Dispensary terminology settings
- Adding your bank account
- Tax information requirements for profit accounts
- Profit dispensaries
- Practice patient
- Signing up for a Fullscript provider account
Wholesale orders
- Applying a wholesale promotion code
- Wholesale ordering for staff members
- Wholesale checkout experience
- Building your wholesale order
- Repeating past wholesale orders
- Wholesale order history and invoices
- Wholesale shipping address requirements
- Managing payment methods for wholesale orders
- MAP policies
- Wholesale volume discounts
Practitioner catalogs
- Understanding product quality
- Requesting new brands and products
- Catalog permissions and access settings
- Comparing products in the plan-building catalog (Smart product comparisons)
- Catalog favorites and categories
- Searching the practitioner catalog
- Placing personal orders with in-office checkout
- Certifications, top pick and enhanced testing
- Similar products for practitioners
- CBD and pharmaceutical products
Plans & templates
- Resending plan notifications to boost adherence
- Product substitution tool
- Refill reminders
- My storefront: Managing your patient-facing supplement store
- Collections: Managing product collections in your patient storefront
- Protocols: Managing supplement protocols in your patient storefront
- Sharing multi-patient plans
- Staff: Creating plans and placing orders for patients
- Message snippets in the plan building tool
- The plan building tool
Payouts, reports & taxes
- The analytics dashboard
- Receiving your payouts (profit dispensaries only)
- Financial reports for dispensaries
- Detailed earnings report
- Payout reports
- Practitioner earnings reports
- Account activity and balance report
- Sales by product reports
- Canadian dispensaries: Sales tax
- Canadian dispensaries: Navigating your financial reports for tax purposes
Moving from Rupa to Fullscript
- Finding Rupa Health data in your provider account
- Moving your Rupa account to Fullscript
- Custom fee management for providers moving from Rupa
- What it means to be view-only on Rupa
- Moving from Rupa to Fullscript: Lab ordering access and the authorization network
- Selecting your store owner in Rupa
- Pricing and service fee parity when you move from Rupa to Fullscript
- Staff: Moving from Rupa to Fullscript
- Managing in-progress Rupa orders during your move to Fullscript
- Labs on Fullscript: Quickstart guide for Rupa practices
Practitioner videos
- How to upload your own patient resources | Video
- Sharing a multi-patient plan | Video
- Applying and editing ready-made templates | Video
- Sending a plan & in-office checkout | Video
- Creating a new template | Video
- Starting a new plan | Video
- How to share patient resources | Video
- How to add lifestyle recommendations to a patient plan | Video
- How to activate an in-office lab kit | Video
- Reviewing and sharing Access Medical Labs results with patients | Video