Patient accounts
Find dedicated support resources designed to help you manage your patient or client account, understand your supplement plans, manage your Autoship schedule, place and track orders, get help with a past order, and more.
- Signing up for your patient account
- Communication and email preferences
- Navigating your patient account
- Patient account settings
- Switching between linked patient accounts
- Accessing your patient account without a password (Instant Links)
- Fullscript mobile app
- Securing your patient account with 2-step verification
- Video: Setting up your account | Sign up from your provider’s page
- Video: Setting up your account | Signing up with an email invitation
- Video: Touring the patient account | Navigation menu and plans
- Video: Touring the patient account | Account settings
- Video: Touring the patient account | Order history
- Video: Placing an order | Checking out
- Video: Placing an order | Adding products to your shopping cart
- Video: Auto refill support | Adding new products to auto refill
- Video: Auto refill support | Adding previously ordered products to auto refill
- Video: How to set up your patient account
- I’m a patient. What is a legacy discount?
- How do I contact my provider?
- Can I pay with my HSA/FSA card?
- I’m a patient. Where can I download my invoices?
- I’m a patient. What are Daily Packs?
- How do I remove saved payment methods from my account?
- I’m a patient. How do I change my email address?
- I’m a patient. What are ‘community plans’?
- How do I cancel my scheduled auto refills?
- Will my insurance cover or reimburse me for Fullscript orders?