Use the lab orders dashboard to find and manage your practice’s lab orders. In this guide, we'll show you how to track order statuses, search and filter orders, and access available actions for each order.
Video: Track and manage lab orders
Using the lab orders dashboard
From the left-hand navigation, select Labs > Orders to open the lab orders dashboard.
Dashboard organization
At the top of the dashboard, you’ll find tabs that group orders by status:
- All: Shows all lab orders regardless of their current status.
- Not purchased: Orders that haven’t been purchased yet.
- In progress: Orders that have been purchased or are processing at the lab.
- Results in: Orders that have received partial or full results.
- Reviewed: Orders marked as reviewed.
- Specimen issues: Orders with unresolved specimen issues that need follow-up.
- Draft orders: Orders saved but not yet sent.
- Scheduled orders: Orders scheduled to be sent at a future date.
Finding and filtering lab orders
Use the search box to find lab orders by patient name or email. You can narrow or organize the list further using the dashboard filters:
- Practitioner: Filter lab orders by practitioner, or select All to view orders across your practice.
- Status: Filter lab orders by their current status.
- Order type: Filter to Standard orders or Journeys orders.
- Sort by: Change the order in which lab orders appear.
For orders placed through Journeys, a Journey pill appears next to the lab test name, making it easy to identify Journey orders on the dashboard.
Managing a lab order
Use the buttons next to a lab order to view its details or results. Select More to see additional actions available for that order.
Available actions depend on the order and its current status. You may be able to send a reminder, download results, view a requisition, or mark results as reviewed.
Invite your staff members to your Fullscript account to view and manage lab ordering for your practice.
Viewing details about a patient’s order
Select More > View details on a test’s row to open the Test details page.
From this page, you can:
- Review the test status history and full timeline
- Access requisition forms and testing instructions
- View partial or complete results
- Resend testing instructions and documents before purchase
Patients automatically receive their testing instructions and requisition form after purchase.
To compare a patient's results across multiple lab orders in one view, see Lab trends in the patient profile.
The Test details page.