Fullscript Support

We’re here to help.

👋 Welcome to Fullscript’s Support Center!

Find how-tos, videos, policies, and other resources to help you manage orders, set up your account, learn about features, and more.

Practitioner accountsGetting started with your Fullscript storefront

Your Fullscript storefront gives patients a simple way to explore your supplement recommendations before creating a Fullscript account. They can brows...

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Practitioner accountsFullscript Academy

Fullscript Academy is a centralized learning platform for providers, offering courses, peer-led live events, articles, and resources that support whol...

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Practitioner accountsMoving your Rupa account to Fullscript

Fullscript and Rupa are coming together to support whole-person care in one platform. Once your practice is eligible, you’ll be guided through a short...

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Profit dispensaries

By converting to a profit account, you can earn a margin of the sales placed through your dispensary. To do so, you’ll need to enter your tax informat...

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OrdersShipping heat-sensitive products

Most heat-sensitive products are designed to withstand typical shipping conditions and don’t need cold packs. If a manufacturer indicates that a produ...

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OrdersTracking your order (patients and clients)

As your order ships, we’ll send a tracking number to the email associated with your Fullscript account. You can also find tracking details on your Ord...

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Still have questions?

We’re here to help! Our support team works directly with practitioners and patients to take the hassle out of healthcare.