This guide explains where to find your past Rupa results and how to access all new results in Fullscript.
Viewing your results on Fullscript
Once your provider moves to Fullscript, your Rupa lab results and order history will be automatically transferred. You don’t need to take any action — everything will appear in your Fullscript account after your provider initiates the move.
To view your results in Fullscript:
- Log into your Fullscript account
- Go to the Labs tab on your My health page. Here you’ll see a list of your lab orders, including those previously ordered on Rupa.
When your provider moves to Fullscript, any Rupa lab results that are transferred will appear as the original PDF report from the lab.
You can open or download these reports from the Labs tab on your My health page.
For more information on how to access lab results in Fullscript, see Tracking lab kits and accessing results.
Viewing your results on Rupa
You can log in to Rupa to view past results and pay outstanding orders until January 20, 2027, at 11:59 PM ET. After that, Rupa login closes. New lab orders and results are managed in Fullscript once your provider moves over.
Results for tests that were started on Rupa but processed after your provider moves to Fullscript are available on both platforms until Rupa closes. Results already in your Fullscript account stay in the Labs tab on your My health page.
If a Rupa result is missing, or arrives after January 20, 2027, email labs@fullscript.com for help.
For testing deadlines and the full closure timeline, see Completing testing ordered on Rupa and accessing results on Fullscript.
Notifications
After your provider moves to Fullscript, all new testing notifications—including kit shipping, status updates, and results—will come from Fullscript to the email address you used when creating your Fullscript account.