Fullscript partners with leading lab companies to help you complete your testing and access your results in one place.
This article explains what to expect after your provider recommends lab testing through Fullscript, from purchasing your test to viewing your results.
You can only order lab tests your practitioner has sent you a recommendation for.
Age and location restrictions
Some restrictions apply based on patient age and location. These may change over time due to lab or regulatory updates.
- Testing is available for both adult and pediatric patients, but some individual tests may have age restrictions based on lab requirements.
- Patients in the following states aren’t eligible for lab testing: HI, NJ, NY, and RI.
- Patients in offshore US territories aren’t eligible for lab testing.
- Lab testing isn’t available in Canada.
What to expect after your provider recommends lab testing
Follow these steps to complete your lab testing experience.
Review your recommended lab tests
After your provider recommends lab testing, you'll receive an email and, if available, a text message with a link to view your recommended lab tests.
You’ll only receive text message notifications if your mobile number has been added to your account.
Receiving an email from your provider with a recommended lab.
Pay for your lab test
Add your lab test to your cart and complete checkout. Depending on the test, you may be asked to provide additional information before placing your order.
Adding a test to your cart.
All lab testing on Fullscript is cash-pay only and is not reimbursable with insurance. This includes direct insurance reimbursement and retroactive reimbursement through a Superbill.
Fullscript doesn’t determine HSA/FSA eligibility for lab tests. Patients should check with their plan administrator to confirm HSA/FSA coverage.
Complete your purchase from an email link
Some patients may be able to complete their purchase directly from the email sent after their provider recommends lab testing. If available, selecting the link in the email takes you directly to checkout.
If you're new to Fullscript, you'll enter the information needed to complete your order. If you've used Fullscript before, some information may already be filled in for you to review and confirm.
Select View plan & pay in the email to begin the lab test checkout process.
Access your testing instructions
The next steps depend on the type of lab test your provider recommends.
For specialty labs: At-home kits from specialty labs are shipped directly to your door. You’ll get an email within one business day of ordering with a tracking link and estimated arrival date, as well as next steps for completing your test.
If your specialty test requires phlebotomy, do not schedule a blood draw until your test kit arrives in the mail. You’ll need the materials included in the kit for your appointment.
For Quest bloodwork: You’ll get an email with a link to your digital lab requisition and step-by-step instructions for scheduling a blood draw at a nearby Quest location. Print the form or show it from your device at your appointment. It’s all in your Fullscript account—no physical kit required.
For Access Labcorp Draw bloodwork: Your requisition form will be available for download in your Fullscript account. You’ll need to print the form and bring it with you to your Labcorp appointment. Instructions for booking your appointment and completing your test will also be included in your account.
Instructions may vary slightly between blood lab providers. Be sure to check your Fullscript account for specific steps and documents related to your test.
Accessing your Quest digital requisition form in your Fullscript patient account.
Complete your testing
Log in to your Fullscript account to find the instructions for completing your test. Depending on your lab, you'll find information about collecting your sample, completing your requisition, and returning your test kit (if applicable).
If you need help completing your test, contact our support team.
Find all your testing instructions from your Fullscript account.
View your results
Your results will be available in the Labs section of your Fullscript account after the lab processes your sample. Your provider will also receive a copy.
Viewing your lab results in your Fullscript account.
When to contact your provider
Contact your provider if you have questions about:
- Preparing for your test as it relates to your unique medical history or specific medication/supplement prescriptions
- Any additional testing requests
- Interpreting and understanding your test results
- How to schedule a follow-up to review your lab test results
If you’d like to request a test that wasn’t included in your recommendation, ask your practitioner to request it for you.