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Last modified: March 14, 2025

Searching the patient catalog

Tip!

Are you a provider? Please click here to learn more about our provider catalog.

Overview

Find what you need in our industry-leading catalog! With our advanced search experience, you can explore quality supplements from our trusted brand partners with additional filters that allow you to search by ingredient, supplement type, allergens, and more.

Note:

Access to the Catalog is determined by your provider and may not be available in your account. If you don’t have access, please speak to your provider to request a plan that includes products you’d like to order.

Searching the product catalog

In the iOS/Android app, when accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog. With our advanced search tools, find products fast using a variety of catalog filters and categories available to you. You can search by:

  • Brand
  • Ingredient
  • Supplement Type
  • Health condition
  • Included ingredients
  • Excluded ingredients
  • Availability
  • Demographics
  • Form
  • Allergens
  • Certifications

To search for a product in the catalog:

  1. Tap Catalog from the bottom navigation menu.
    Viewing the catalog in the mobile app.

Note:

Access to the Catalog is determined by your provider and may not be available in your account.

  1. In the search field, search for products by entering the product or brand name you’re looking for. You can also search by supplement type (e.g., probiotic, multivitamin, etc.), specific ingredient, or health condition. Tap the search key on your keyboard or select a suggested ingredient, brand, or supplement type filter to return your search results.
    Using the search dropdown.
  2. Tap the Filters icon (  ) to narrow your search results.
  3. After setting your desired filters, tap the Show products button to view your narrowed search results.
    Show products.
  4. Tap on a product card to read its description, listed ingredients, and the brand’s recommended dosage instructions. Tap Add to cart to move the product to your shopping cart.

In the desktop browser, when accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog.

To search for a product in the catalog:

  1. Click the Catalog tab.
    The catalog tab

Note: 

Access to the catalog is determined by your provider and may not be available in your account.

  1. In the search field, search for products by entering the product name, brand name, ingredient, health condition or a number of other search types. Hit enter/return on your keyboard, or select a suggested search from the search bar dropdown.
    Using the search bar.
  2. Use the filters to refine your search results.
  3. Use the Sort menu to sort results by best match, price, or alphabetically.
  4. Select a product to read its description, listed ingredients, and the brand’s recommended dosage instructions.
  5. Click Add to cart to move the product to your shopping cart.

In the mobile browser, when accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog.

To search for a product in the catalog:

  1. Tap the magnifying glass (  ) icon from the navbar
    Accessing search.

Note: 

Access to the catalog is determined by your provider and may not be available in your account.

  1. In the search field, search for products by entering the product name, brand name, ingredient, health condition or a number of other search types. Hit enter/return on your keyboard, or select a suggested search from the search bar dropdown.
    Selecting a filter from the dropdown.
  2. Use filters to refine your search results.
  3. Use the Sort menu to sort results by best match, price, or alphabetically.
  4. Tap on a product to read its description, listed ingredients, and the brand’s recommended dosage instructions. Tap Add to cart to move the product to your shopping cart.

Catalog filters

The discover menu

In the iOS/Android app, use the discover menu on the catalog homepage to look at products organized by health condition, by supplement type, view vitamins & minerals, or view your practitioner’s favorites.

The discover menu.

Use the discover menu to make browsing easy.

 

Suggested filters

With suggested filters, it’s easy to find products you love and discover something new. As you type, suggested filters will appear and continue to update as you go.

These suggested filters include:

  • Products
  • Brands
  • Ingredient
  • Health condition
  • Supplement type

Tap on a result under any suggested searches to return search results.

Using the search dropdown.

Suggested searches in the search field of the catalog.

 

Results filters

After your initial search, tap Filters (  ) to narrow your search results, then tap See products to view the available products.

Here, you can filter by:

  • Include/Exclude ingredients
  • Brands
  • Form
  • Allergen indicators
  • Demographics
  • Certifications
  • Your practitioner’s favorites

Note:

This is dependent on whether or not your practitioner has set up a favorites column.

  • In-stock products only

Or sort by:

  • Best match
  • Alphabetical
  • Price
Tap the Filters button.

Tap the Filters ( ) button.

 

Suggested searches

With suggested searches, it’s easy to find products you love or discover something new. As you type, suggested searches will appear and continue to update as you go.

Suggested search categories include:

  • Products
  • Brands
  • Ingredient
  • Health condition
  • Supplement type

Select a result under any of the above filters to view products.

Using a suggested search.

Using a suggested search.

 

Results filters

After you perform a search, use the filters to the left of your search results to narrow your results. Here, you can filter by:

  • Brands
  • Included ingredients
  • Excluded ingredients
  • Form
  • Supplement types
  • Health conditions
  • Allergens
  • Availability
  • Demographics
  • Certifications
Using search filters.

Using search filters.

Health support and Supplements filters

In the mobile browser, click on the Health Support or Supplements dropdowns underneath the search bar to find popular product categories based on health conditions, personal care, or most popular supplement types.

The Health support and Supplements dropdowns below the search bar.

The Health support and Supplements dropdowns below the search bar.

 

Suggested filters

With suggested filters, it’s easy to find products you love or discover something new. As you type, our suggested filters will appear and continue to update as you go.

These suggested filters include:

  • Products
  • Brands
  • Ingredient
  • Health condition
  • Supplement type

Select a result labeled under any of the above filters to return products.

Suggested filters in the search field of the catalog.

 

Results filters

After you perform a search, tap  Show Filters to the right of the search bar to narrow your results. Here, you can filter by:

  • Brands
  • Included ingredients
  • Excluded ingredients
  • Form
  • Supplement types
  • Health conditions
  • Allergens
  • Availability
  • Demographics
  • Certifications
Tap show filters.

Tap Show filters to view results filters.

Note:

Results filters are only available in the mobile browser experience when using the search menus to find a product.

Search menus

Our Integrative Medical Advisory team has curated products that support some common health conditions. In the iOS/Android app, to apply a health condition filter, type the condition name into the catalog’s search field, then tap the condition.

Available health condition filters include:

  • Endocrine & hormonal Support
  • Blood Sugar Support
  • Bone Health Support
  • Cholesterol Support
  • GI Support
  • Immune Support
  • Joint Pain Support
  • Liver Detox Support
  • Menopausal Support
  • Methylation Support
  • Sleep Support
  • Thyroid Support
Searching a health condition category.

Searching a health condition category.

Looking for products related to a particular health area? Look no further! Our team has curated products into categories and sub-categories that you can easily browse with one click.

Search menu categories include:

  • Health conditions
  • Supplements
  • Vitamins & Minerals
  • Sports nutrition
  • Personal care & lifestyle
  • Brands

To use the search menu categories, hover your cursor over corresponding button underneath the search bar. A dropdown will appear with subcategories that you can choose from to browse products in those specific groupings.

Using patient search menus.

Navigation patient search menus.

After you select a subcategory, you can filter your results further using results filters.

Looking for products related to a particular health area? Look no further! Our team has curated products into categories and sub-categories that you can easily browse with one click.

Search menu categories include:

  • Supplements
  • Vitamins & Minerals
  • Health conditions
  • Sports nutrition
  • Personal care
  • Brands

To use the search menu categories:

  1. Tap the menu ( ) icon in the upper left hand corner.
  2. Tap Catalog.

Tap catalog.

  1. Click Find by category underneath the search bar.
  2. Select a category.
  3. Select a sub category.
    Choosing a search category and sub-categories.

After you’ve selected the appropriate sub categories, your search results will load.

Tip!

You can further refine your search results using results filters. You can do this by click Show filters.

Similar products in the catalog

When searching for products in the catalog from the iOS/Android app, you can browse similar products, hand-picked by Fullscript’s Medical Advisory team, from any product’s display page.

To find similar products:

  1. Search for a product in the catalog.
  2. Tap on a product card to view product information.
  3. Scroll down to the Similar products heading near the bottom of the page.
  4. Select a similar product to read its description and ingredients.
The similar products section on the product display page.

The Similar products section on the product display page.

When searching for products in the catalog in your desktop browser, you can browse similar products, hand-picked by Fullscript’s Medical Advisory team, from any product’s display page.

To find similar products:

  1. Search for a product in the catalog.
  2. Select a product card to view product information.
  3. Scroll down to the Similar products heading near the bottom of the page.
  4. Select a similar product to read its description and ingredients.
Viewing similar products on the product display page.

Viewing similar products on the product display page.

Tip!

We’ll also present you with similar product options if a product in your plan is unavailable or on backorder. See Similar products for patients and clients to learn more.

When searching for products in the catalog in your mobile browser, you can browse similar products, hand-picked by Fullscript’s Medical Advisory team, from any product’s display page.

To find similar products:

  1. Search for a product in the catalog.
  2. Tap on a product card to view product information.
  3. Scroll down to the Similar products heading near the bottom of the page.
  4. Select a similar product to read its description and ingredients.
Viewing similar products on a product page.

Viewing similar products on a product page.

Tip! 

We’ll also present you with similar product options if a product in your plan is unavailable or on backorder. See Similar products for patients and clients to learn more.

Recently viewed products

Note:

This feature is unavailable in the iOS/Android app.

Fullscript saves your recent searches, so you don’t have to repeat them. To go back to recently viewed products in the desktop browser, scroll to the Recently viewed items section in the catalog. Click Next to browse through your list.

Viewing recently viewed items.

Viewing recently viewed items.

Fullscript saves your recent searches, so you don’t have to repeat them. To go back to recently viewed products in the mobile browser, scroll to the Recently viewed items section in the catalog. Click Next to browse through your list.

Viewing recently viewed items.

Viewing recently viewed items.

Product availability & statuses

Products that can’t be shipped immediately will have one of the following statuses: 

  • Backordered: Temporarily out of stock but typically replenished in 10-14 business days. Backordering is only available for US orders.
  • Out of stock: Currently unavailable, with an estimated restock date further than 21 days away. These can’t be added to your order.
  • Discontinued: No longer available, and unlikely to return. These can’t be added to your order.

If available, restock dates from suppliers appear on product pages, except in the catalog where space is limited. Hover over a product’s status or open the product page to see estimated restock dates (when available).

Finding the estimated restock date on a product's display page.
Finding the estimated restock date on a product’s display page.

Sometimes products are unavailable due to supply chain issues, material shortages, supplier recalls, or delivery disruptions. Sign up for product notifications to know when they’re back in stock.

Note:

Restock dates are approximate and subject to change – we always recommend speaking to your provider about suitable alternatives to avoid interruptions to your plan.

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