Fullscript Support

Last modified: July 09, 2026

Searching the patient catalog

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block tip root paragraph text Don’t have a Fullscript account yet? Browse our catalog normal link text here normal ltr custom text . normal ltr ltr

paragraph text Find what you need in our industry-leading catalog! With our advanced search experience, you can explore quality supplements from our trusted brand partners with additional filters that allow you to search by ingredient, supplement type, allergens, and more. Pricing is displayed in USD for customers in the United States and CAD for those in Canada. normal ltr

block note root paragraph text Access to the normal text Catalog normal text is determined by your provider and may not be available in your account. If you don’t have access, please speak to your provider to request a plan that includes products you’d like to order. normal ltr ltr

heading text Searching the product catalog normal ltr h2

block iOS/Android app root paragraph text In the iOS/Android app, when accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog. Use advanced search to find products quickly with any applicable filters. normal ltr paragraph text normal ltr paragraph text To search for a product in the catalog: normal ltr list listitem text Tap normal text Catalog normal text from the bottom navigation menu. normal text normal ltr ltr number ol block note root paragraph text Access to the normal text Catalog normal text is determined by your provider and may not be available in your account. normal ltr ltr list listitem text In the search field, search for products by entering the product or brand name you’re looking for. You can also search by supplement type (e.g., probiotic, multivitamin, etc.), specific ingredient, or normal link text health condition normal ltr custom text . Tap the normal text search normal text key on your keyboard or select a suggested ingredient, brand, or supplement type filter to return your search results. normal text normal ltr listitem text Tap the normal text Filters normal text icon ( normal inlineBlock fontawesome far filter-list text ) to narrow your search results. normal ltr listitem text After setting your desired filters, tap the normal text Show products normal text button to view your narrowed search results. normal text normal ltr listitem text Tap on a product card then scroll down to read its description, warnings, dietary restrictions, certifications and listed ingredients under normal text more normal text . Tap normal text Add to cart normal text to move the product to your shopping cart. normal ltr ltr number ol ltr Desktop root paragraph text In the desktop browser, when accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog. normal ltr paragraph text To search for a product in the catalog: normal ltr list listitem text Click the normal text Catalog normal text tab. normal text normal ltr ltr number ol block note root paragraph text Access to the catalog is determined by your provider and may not be available in your account. normal ltr ltr list listitem text In the search field, search for products by entering the product name, brand name, ingredient, health condition or a number of other search types. Hit enter/return on your keyboard, or select a suggested search from the search bar dropdown. normal text normal ltr listitem text Use the normal link text filters normal ltr custom text to refine your search results. normal ltr listitem text Use the normal text Sort normal text menu to sort results by best match, price, or alphabetically. normal ltr listitem text Select a product to read its description, listed ingredients, and the brand’s recommended dosage instructions. normal ltr listitem text Click normal text Add to cart normal text to move the product to your shopping cart. normal ltr ltr number ol ltr Mobile browser root paragraph text In the mobile browser, when accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog. normal ltr paragraph text To search for a product in the catalog: normal ltr list listitem text Tap the normal text magnifying glass normal text ( normal inlineBlock fontawesome far magnifying-glass text ) icon from the navbar normal text normal ltr ltr number ol block note root paragraph text Access to the catalog is determined by your provider and may not be available in your account. normal ltr ltr list listitem text In the search field, search for products by entering the product name, brand name, ingredient, health condition or a number of other search types. Hit enter/return on your keyboard, or select a suggested search from the search bar dropdown. normal text normal ltr listitem text Use normal link text filters normal ltr custom text to refine your search results. normal ltr listitem text Use the normal text Sort normal text menu to sort results by best match, price, or alphabetically. normal ltr listitem text Tap on a product to read its description, listed ingredients, and the brand’s recommended dosage instructions. Tap normal text Add to cart normal text to move the product to your shopping cart. normal ltr ltr number ol ltr

heading text Catalog filters normal ltr h2

block iOS/Android app root heading text The discover menu normal ltr h3 paragraph text In the iOS/Android app, use the discover menu on the catalog homepage to look at products organized by normal link text health condition normal ltr custom text , by supplement type, view vitamins & minerals, or view your practitioner’s favorites. normal ltr upload media paragraph text Use the discover menu to make browsing easy. normal ltr heading text Suggested filters normal ltr h3 paragraph text With suggested filters, it’s easy to find products you love and discover something new. As you type, suggested filters will appear and continue to update as you go. normal ltr paragraph text normal ltr paragraph text Tap on a result under any suggested searches to return search results. normal ltr upload media paragraph text Suggested searches in the search field of the catalog. normal ltr paragraph text normal ltr heading text Results filters normal ltr h3 paragraph text After your initial search, tap normal text Filters normal text ( normal inlineBlock fontawesome far filter-list text ) to narrow your search results, then tap normal text See products normal text to view the available products. normal ltr paragraph text normal ltr upload media paragraph text Tap the normal text Filters normal text ( normal inlineBlock fontawesome far filter-list text ) button. normal ltr ltr Desktop root paragraph text normal ltr heading text Suggested searches normal ltr h3 paragraph text With suggested searches, it’s easy to find products you love or discover something new. As you type, suggested searches will appear and continue to update as you go. normal ltr paragraph text normal ltr paragraph text Select a result under any of the above filters to view products. normal ltr upload media paragraph text Using a suggested search. normal ltr paragraph text normal ltr heading text Results filters normal ltr h3 paragraph text After you perform a search, use the filters to the left of your search results to narrow your results. normal ltr upload media paragraph text Using search filters. normal ltr ltr Mobile browser root block note root paragraph text Results filters are only available in the mobile browser experience when using the search menus to find a product. normal ltr ltr heading text Health support and Supplements filters normal ltr h3 paragraph text In the mobile browser, click on the normal text Health Support normal text or normal text Supplements normal text dropdowns underneath the search bar to find popular product categories based on normal link text health conditions normal ltr custom text , personal care, or most popular supplement types. normal ltr upload media paragraph text The Health support and Supplements dropdowns below the search bar. normal ltr paragraph text normal ltr heading text Suggested filters normal ltr h3 paragraph text With suggested filters, it’s easy to find products you love or discover something new. As you type, our suggested filters will appear and continue to update as you go. normal ltr paragraph text These suggested filters include: normal ltr list listitem text Products normal ltr listitem text Brands normal ltr listitem text Ingredient normal ltr listitem text Health condition normal ltr listitem text Supplement type normal ltr ltr bullet ul paragraph text Select a result labeled under any of the above filters to return products. normal ltr upload media paragraph text Suggested filters in the search field of the catalog. normal ltr paragraph text normal ltr heading text Results filters normal ltr h3 paragraph text After you perform a search, tap normal inlineBlock fontawesome far filter-list text normal text Show normal text Filters normal text to the right of the search bar to narrow your results. normal ltr paragraph text normal ltr upload media paragraph text Tap normal inlineBlock fontawesome far filter-list text normal text Show filters normal text to view results filters. normal ltr ltr

heading text Search menus normal ltr h2

block iOS/Android app root paragraph text Our Integrative Medical Advisory team has curated products that support some common health conditions. In the iOS/Android app, to apply a health condition filter, type the condition name into the catalog’s search field, then tap the condition. normal ltr paragraph text normal ltr upload media paragraph text Searching a health condition category. normal ltr ltr Desktop root paragraph text Looking for products related to a particular health area? Look no further! Our team has curated products into categories and sub-categories that you can easily browse with one click. normal ltr paragraph text Search menu categories include: normal ltr list listitem text Health conditions normal ltr listitem text Supplements normal ltr listitem text Vitamins & Minerals normal ltr listitem text Sports nutrition normal ltr listitem text Personal care & lifestyle normal ltr listitem text Brands normal ltr ltr bullet ul paragraph text To use the search menu categories, hover your cursor over corresponding button underneath the search bar. A dropdown will appear with subcategories that you can choose from to browse products in those specific groupings. normal ltr upload media paragraph text Navigation patient search menus. normal ltr paragraph text After you select a subcategory, you can filter your results further using results filters. normal ltr ltr Mobile browser root paragraph text Looking for products related to a particular health area? Look no further! Our team has curated products into categories and sub-categories that you can easily browse with one click. normal ltr paragraph text Search menu categories include: normal ltr list listitem text Supplements normal ltr listitem text Vitamins & Minerals normal ltr listitem text Health conditions normal ltr listitem text Sports nutrition normal ltr listitem text Personal care normal ltr listitem text Brands normal ltr ltr bullet ul paragraph text To use the search menu categories: normal ltr list listitem text Tap the menu ( normal inlineBlock fontawesome fas bars text ) icon in the upper left hand corner. normal ltr listitem text Tap normal text Catalog normal text . normal ltr ltr number ol list listitem text Click normal text Find by category normal text underneath the search bar. normal ltr listitem text Select a category. normal ltr listitem text Select a sub category. normal text normal ltr ltr number ol paragraph text After you’ve selected the appropriate sub categories, your search results will load. normal ltr block tip root paragraph text You can further refine your search results using results filters. You can do this by clicking normal inlineBlock fontawesome far filter-list text Show filters. normal ltr ltr ltr

heading text Similar products in the catalog normal ltr h2

paragraph text When searching for products in the catalog, you can browse normal link text similar products normal ltr custom text , hand-picked by Fullscript’s Medical Advisory team, from any product’s display page. normal ltr

heading text Saving a product for later (Favorites) normal ltr h2

paragraph text When browsing the catalog, you can save supplements you’re interested in for easy access later. Tap the heart icon (♡) on any product card or product detail page to add it to normal link text Save for later (Favorites). normal ltr custom ltr

paragraph text You can access your saved products anytime from the heart icon in the top navigation. normal ltr

paragraph text [IMAGE FAILED TO UPLOAD: https://support.fullscript.com/wp-content/uploads/2026/07/DT-PT-MENU_FAV.png] normal ltr

heading text Finding practitioner favorites normal ltr h2

paragraph text Providers can create a personalized selection of supplements and wellness products from trusted brands, giving patients the flexibility to order based on their unique needs and preferences. normal ltr

block iOS/Android app root paragraph text To find your practitioner’s favorite products using the iOS/Mobile app: normal ltr list listitem text Click the normal text Catalog normal text ( normal inlineBlock fontawesome far tags text ) tab at the bottom of the screen. normal ltr listitem text Scroll to and click normal text Practitioner favorites normal text . normal ltr ltr number ol list listitem text Click one of the favorites categories, and begin browsing your practitioner’s favorite products! normal ltr ltr number ol block note root paragraph text This is dependent on whether or not your practitioner has set up a favorites column. normal ltr ltr ltr Desktop root paragraph text To find your practitioner’s favorite products using the desktop experience, go to the normal text Catalog normal text page and scroll down to the Dispensary favorites section. You can select different categories using the side bar. normal ltr upload media paragraph text Viewing your practitioner’s favorite products on the normal text Catalog normal text page. normal ltr ltr Mobile browser root paragraph text To find your practitioner’s favorite products using the mobile browser experience, go to the normal text Catalog normal text page and scroll down to the normal text Dispensary favorites normal text section. Use the dropdown to switch between different curated categories. normal ltr upload media paragraph text Using the dropdown to browse different curated favorites. normal ltr ltr

heading text Viewing and reordering products from Order history normal ltr h2

paragraph text If you want to buy a product you’ve purchased before, you can quickly reorder it from your normal text Order history normal text or normal text Buy again normal text section. normal ltr

block iOS/ Android app root paragraph text Within the mobile app you can easily view previously ordered products by: normal ltr list listitem text Tap normal text Orders normal text in the bottom navigation. normal ltr listitem text Tap normal text Reorder normal text to view products from previous orders. normal ltr listitem text Find the product you’d like to normal text buy again normal text , then tap it to open the product page. normal ltr listitem text Tap normal text Add to cart normal text , adjust the quantity if needed, and complete checkout as usual. normal ltr ltr number ol ltr Desktop root paragraph text Within your desktop you can easily view previously ordered products by: normal ltr list listitem text Click normal text Orders normal text in the top navigation bar. normal ltr listitem text Choose one of the following: normal list listitem text Order history normal text : Open a past order to see the products included, then click a product to view its details and normal text Add to cart normal text . normal ltr listitem text Buy again normal text : Browse products you’ve purchased before and click normal text Add to cart normal text next to anything you want to reorder. normal ltr ltr bullet ul ltr ltr number ol ltr Mobile browser root paragraph text Within the mobile browser you can easily view previously ordered products by: normal ltr list listitem text Tap the menu ( normal inlineBlock fontawesome fas bars text ) icon. normal ltr listitem text Tap normal text Orders normal text . normal ltr listitem text Choose one of the following: normal list listitem text Order history normal text : Open a past order to see its products. normal ltr listitem text Buy again normal text : Browse items you’ve purchased before and add them to your cart. normal ltr ltr bullet ul ltr ltr number ol ltr

heading text Request access to restricted products normal ltr h2

paragraph text Some products are only available when your practitioner includes them in a plan. normal ltr

block iOS/Android app root paragraph text The normal text Request access normal text feature isn’t available in the Fullscript mobile app. However, restricted products will still have a normal text Restricted normal text badge in the catalog. You can submit an access request using the desktop or mobile browser experiences. normal ltr upload media paragraph text A restricted product in the patient catalog. normal ltr ltr Desktop root paragraph text To send a plan request for a restricted product: normal ltr list listitem text Find the product in the catalog. Restricted products will have a normal text Restricted access normal text badge in their product card. normal ltr ltr number ol list listitem text Click on the product. normal ltr listitem text On the product information page, find and click the normal text Request access normal text button. normal ltr ltr number ol list listitem text In the modal, click normal text Request access normal text to send the request to your provider. normal ltr ltr number ol ltr Mobile browser root paragraph text To send a plan request for a restricted product: normal ltr list listitem text Find the product in the catalog. Restricted products will have a normal text Restricted access normal text badge in their product card. normal ltr ltr number ol list listitem text Click on the product. normal ltr listitem text On the product information page, find and click the normal text Request access normal text button. normal ltr ltr number ol list listitem text In the modal, click normal text Request access normal text to send the request to your provider. normal ltr ltr number ol ltr

heading text Closed catalog normal ltr h2

paragraph text A closed catalog means your provider has chosen to limit the products available in their Fullscript dispensary. Instead of showing the entire supplement catalog, you’ll only see: normal ltr

list listitem text Products they specifically recommend to you. normal ltr listitem text Categories of favorite products that match their treatment approach. normal ltr ltr bullet ul

paragraph text This helps create a simpler, more focused experience — so you only see safe, high-quality options chosen just for you. normal ltr

paragraph text Patients with an account in a store with a closed catalog store will only see normal link text practitioner favorites normal ltr custom text when viewing the catalog. normal ltr

heading text Product availability & statuses normal ltr h2

paragraph text Products that normal link text can’t be shipped immediately normal ltr custom text will have one of the following statuses: normal ltr

list listitem text Backordered: normal text Temporarily out of stock but typically replenished in normal text 10-14 business days normal text . Backordering is only available for US orders. normal ltr listitem text Out of stock: normal text Currently unavailable, with an estimated restock date normal text further than 21 days away normal text . These can’t be added to your order. normal ltr listitem text Discontinued: normal text No longer available, and unlikely to return. These can’t be added to your order. normal ltr ltr bullet ul

paragraph text If available, restock dates from suppliers appear on product pages, except in the catalog where space is limited. Hover over a product’s status or open the product page to see estimated restock dates (when available). normal ltr

block tip root paragraph text If a product is backordered or out of stock, tap the heart icon (♡) to save it to normal text Save for Later (Favorites) normal text . This makes it easy to find the product again when it’s back in stock. You can also sign up for product notifications to be notified when it’s available again. Learn more in normal text Saving products for later normal ltr ltr

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paragraph text Finding the estimated restock date on a product’s display page. normal ltr

paragraph text Sometimes normal link text products are unavailable normal ltr custom text due to supply chain issues, material shortages, supplier recalls, or delivery disruptions. Sign up for normal link text product notifications normal ltr custom text to know when they’re back in stock. normal ltr

block note root paragraph text Restock dates are normal link text approximate and subject to change normal ltr custom text – we always recommend speaking to your provider about suitable alternatives to avoid interruptions to your plan. normal ltr ltr

heading text Product pricing normal ltr h2

paragraph text The prices for products made available through your practitioner’s dispensary are determined by the practitioner handling amounts, charges, and taxes. Which are indicated when you receive an invoice for the products purchased. normal ltr

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