Last modified: March 31, 2025
Scheduling your GetLabs blood draw
Patients
Overview
In this guide, you’ll learn the step-by-step process to schedule your blood draw appointment with our partner, GetLabs.
With GetLabs, you can access a mobile phlebotomist who will collect your blood sample from the comfort of your home or office. GetLabs is available for any lab test on Fullscript that requires a blood draw, including test kits from specialty labs and Quest Diagnostics.
Note:
There is an additional fee for a mobile blood draw, which is paid directly to GetLabs and varies based on your location. You’ll pay this fee when you schedule your appointment.
If you need assistance finding an alternative to GetLabs for your blood draw, please contact our support team for help.
Tip!
If you have a Quest order, use this guide to learn more about scheduling your blood draw directly with Quest.
Scheduling your GetLabs blood draw
When you order a specialty test from Genova, Doctor’s Data or Diagnostic Solutions that requires a blood draw, you can access the GetLabs scheduling link right from your Fullscript account once your test kit has been delivered.
From here you’ll schedule your blood draw through the GetLabs booking page. If GetLabs is not available in your area, please contact our support team and we’ll be happy to provide you with other local options that can draw for your specialty test kits.
Note:
Appointments can be rescheduled or canceled for a full refund if you provide at least 24 hours’ notice. Appointments canceled or rescheduled with less than 24 hours’ notice are non-refundable.
To schedule your Getlabs blood draw:
- Enter the address where you’d like your blood draw to take place—whether it’s your home, office, or another location. Make sure the address is accurate to avoid issues with your appointment.
Note:
If GetLabs is not available in your area, please contact our support team and we’ll be happy to provide you with other local options that can draw for your specialty test kits.
- Choose a date and time that works for you. Getlabs offers flexible scheduling, with the option for a phlebotomist to arrive up to 2 hours before your selected time window.
- Provide your name, contact information, date of birth, and biological sex. If you have an existing GetLabs account, you can sign in instead.
- Click Continue and a code will be sent in a text message to confirm your phone number.
- Choose who you’re booking this appointment for using the drop-down. If you’re the patient’s parent or legal caretaker, check this associated box.
Warning!
Ignore the option to upload your insurance card. Both your blood draw and your lab testing are cash-pay only. Insurance reimbursement is not available, including direct insurance reimbursement and retroactive reimbursement via a Superbill.
- Upload your requisition form, which includes all your information, your provider’s information, and the testing that’s been ordered. You can find this in your Fullscript account by following these steps to reach the Test details page.
Note:
If you received a physical requisition form in your test kit, you can scan the form and then upload it. If need any assistance finding your requisition to upload, please contact the labs support team for assistance.
- Select your Preferred lab using the dropdown. If it’s a requisition that came with a specialty lab kit, select Drop-off/Kit Partner.
Tip!
If you need to have multiple test kits drawn, or your order includes a Quest blood draw, you can click +Add Lab Order to include another test.
- Enter your credit card information and select Complete Booking.
Note:
You will need to select the box that you will provide your insurance card at the time of your appointment. Your insurance will not be billed for the blood draw or your lab testing.
Appointments can be rescheduled or canceled for a full refund if you provide at least 24 hours’ notice. Appointments canceled or rescheduled with less than 24 hours’ notice are non-refundable.
Troubleshooting any issues
Our Labs Support Team can help with questions about:
- Locating or uploading your lab requisition
- How to schedule your GetLabs appointment
- Finding other local options for a blood draw
Please contact GetLabs directly if you need help:
- Rescheduling or cancelling a scheduled blood draw.
- Contacting your phlebotomist.