This knowledge base contains information pertaining to the use of the Fullscript platform and is not a resource for product information, practitioner information, or as a medical information repository.

Patient shipping policy

Last modified: May 31, 2024

Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.

Eligible shipping addresses

Last modified: May 23, 2024

US shipping addresses Orders placed through a US Dispensary can only be shipped to addresses within the US. See Delivery Options for shipping opt...

Shipping heat-sensitive products

Last modified: May 28, 2024

Our warehouse pays special attention to the packing rules for all products we ship in accordance with our supplement quality control standards.

Wholesale shipping address requirements

Last modified: May 29, 2024

Shipping address requirements Fullscript is an online solution for healthcare practitioners to support and encourage integrative medicine. Since whole...

How do I enter a new shipping address?

Last modified: May 26, 2024

New shipping addresses can be entered at the shipping step in checkout. If there’s a problem with an address after placing your order, we may re...

Wholesale shipping policy

Last modified: May 28, 2024

The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.

Do you provide return shipping labels?

Last modified: May 26, 2024

No, return shipping labels aren’t issued for product returns. However, as returns are received at our warehouse, we will issue a full refund for...