Where will my order ship from?
Last modified: May 26, 2024
Orders shipping within the United States will ship from our warehouses in Lancaster, Pennsylvania; Lenexa, Kansas; Colonial Heights, Virginia; Riversi...
Search results for:
shipping
110 results found
How do I enter a new shipping address?
Last modified: May 26, 2024
New shipping addresses can be entered at the shipping step in checkout. If there’s a problem with an address after placing your order, we may re...
Missing and damaged shipments or products
Last modified: July 24, 2024
Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...
Can my order ship to a military address?
Last modified: May 26, 2024
Yes! Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses are accepted shipping addre...
I’m a practitioner. Can I drop-ship orders to my patients?
Last modified: July 19, 2024
With Fullscript, drop-shipping is done with direct-to-patient orders placed from supplement plans. We call this virtual dispensing. See how it stacks ...
Order cancellations and modification requests
Last modified: August 12, 2024
Overview When it comes to distribution, our goal is to get shipments picked and packed as quickly as possible. This means we’re often unable to ...
I’m missing product(s) from my order. Where are they?
Last modified: July 25, 2024
We do our best to ship all orders in a single shipment, but sometimes product(s) may need to be shipped from multiple warehouses or be shipped later i...
I’m a practitioner. What are your available shipping options for wholesale orders?
Last modified: May 28, 2024
The shipping rates below apply to wholesale orders placed by dispensary owners and affiliated practitioners. Wholesale is available to US dispensaries...
Backorders, out of stocks, and approximate restock dates
Last modified: July 24, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
Will my order ship the same day I place it?
Last modified: May 26, 2024
Orders placed on business days before the 3:00 pm EST ship same-day. Orders placed on weekends and holidays are shipped the following business day.&nb...