Backorders, out of stocks, and approximate restock dates
Last modified: April 1, 2026
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
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Heat-sensitive product storage and shipping recommendations
Last modified: March 31, 2026
Many different products can be considered heat-sensitive, and the concern with exposure can be quite variable.
Specialty labs experience
Last modified: April 2, 2026
We partner with specialty labs to offer at-home testing for your convenience. Specialty tests are mailed directly to your door in a kit with everythin...
Requests to combine orders from multiple dispensaries
Last modified: August 5, 2025
Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...
Tracking your wholesale order
Last modified: January 6, 2026
Tracking information is accessible in your account and is also shared by email as orders leave our warehouse.
How to use a shipping credit
Last modified: August 14, 2025
If you’ve been given a shipping credit by a Fullscript team member, follow the steps below to make sure it’s applied to your order. Applyi...
Payout reports
Last modified: September 12, 2025
Various reports are available for accounts that have opted to make a profit. These reports, including Payout reports, can be viewed and downloaded fro...
In-office phlebotomy
Last modified: April 3, 2026
In-office phlebotomy allows you to collect patient blood samples directly in your clinic for eligible lab tests, eliminating the need for external dra...
Account activity and balance report
Last modified: December 12, 2025
This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first successful pay...
US dispensaries: Navigating your financial reports and 1099-K for tax purposes
Last modified: March 18, 2026
This article is intended for practitioners who received Form 1099-K from Fullscript. We suggest referring to US dispensaries: Reporting your income fo...