How auto refills work with Fullscript

Last modified: April 9, 2026

Schedule your refill orders with the flexibility to skip, pause, or cancel an order anytime.

Canceling scheduled auto refills

Last modified: May 12, 2026

These instructions will help you cancel auto refill orders that haven’t been placed. Confirmed orders can’t be canceled but may be eligible for re...

Managing your auto refill schedule

Last modified: May 12, 2026

You can modify Autoship orders at any time from the Autoship page in your account.

Order cancellations and modification requests

Last modified: March 31, 2026

We're often unable to make changes to an order, including cancellations, once an order has been placed. Please be sure to thoroughly review your cart ...

Placing an order

Last modified: December 3, 2025

Learn about getting healthcare's best products shipped right to your door.

Wholesale checkout experience

Last modified: April 29, 2026

When you’re finished building your wholesale order, proceed to wholesale checkout to place your order for fulfillment. Select the shopping cart ...

Payout reports

Last modified: May 15, 2026

Various reports are available for accounts that have opted to make a profit. These reports, including Payout reports, can be viewed and downloaded fro...

Missing and damaged shipments or products

Last modified: April 27, 2026

Damaged products If your order arrives damaged, you can request a replacement or refund, and we’ll be happy to help. Qualifying damage includes brok...

Patient shipping policy

Last modified: May 15, 2026

Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.