Placing an order

Last modified: October 22, 2024

Learn about getting healthcare's best products shipped right to your door.

Wholesale checkout experience

Last modified: October 30, 2024

Video: Wholesale ordering | Checking out Wholesale checkout When you’re finished building your wholesale order, proceed to wholesale checkout to...

Adding and removing products from auto refills

Last modified: October 25, 2024

Making changes to scheduled auto refills You can edit the products on auto refill at any time. However, changes won’t affect confirmed orders. Once ...

Canceling scheduled auto refills

Last modified: October 22, 2024

How to cancel scheduled auto refills  Reactivating auto refills

Lab orders dashboard

Last modified: October 21, 2024

Overview Upgrade how your practice manages labs with one centralized dashboard to oversee testing across your entire team. Use your lab orders dashboa...

Patient shipping policy

Last modified: October 22, 2024

Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.

Billing and payment

Last modified: October 3, 2024

Overview Our goal is to offer a range of billing options for cash-pay lab testing to support your practice’s preferences and workflows. When yo...

Paying for your order

Last modified: October 22, 2024

Overview We accept a variety of payment options for your convenience. This includes major credit cards and debit cards authorized for online purchases...