Return policy
Last modified: May 1, 2026
You can request a return for unopened products purchased within the last 30 days. Heat-sensitive items are eligible as long as they meet the requireme...
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Communication and email preferences
Last modified: May 26, 2026
Managing your Fullscript communication preferences Unsubscribing from Fullscript emails and push notifications Communication preference settings for y...
Elation integration
Last modified: August 13, 2025
An introduction to Elation Elation Health is a technology platform for high-value primary care. Since 2010, Elation has provided clinical-first soluti...
Canceling plans
Last modified: April 23, 2026
Plans can be canceled if they no longer apply to a patient. Once canceled, the plan is immediately removed from the patient's account and can't be rea...
Labs refund policy
Last modified: October 23, 2025
You can request a refund for labs ordered on Fullscript within 90 days of purchase, as long as the sample hasn’t been sent to the lab for processing...
Tracking patient testing status
Last modified: May 26, 2026
You can follow your patient’s progress through every step of testing—from kit shipment to final results—using the testing status indicators in t...
Scheduling your Getlabs blood draw
Last modified: December 8, 2025
With Getlabs, you can access a mobile phlebotomist who will collect your blood sample from the comfort of your home or office. Getlabs is available fo...
Quest Diagnostics experience
Last modified: June 3, 2026
Fullscript has partnered with Quest Diagnostics to provide fast, affordable blood testing—no test kit required. From your Fullscript account, you ca...
AcuBliss integration
Last modified: October 20, 2025
AcuBliss is an EHR and practice management solution hyper-focused on the needs of Acupuncturists and Herbalists. Developed by professionals in the fie...
Refunds after a credit card is deactivated
Last modified: August 21, 2025
If your credit card was canceled or deactivated after placing an order, your refund will still be processed automatically. However, where and how the ...