Eligible shipping addresses
Last modified: December 1, 2025
US shipping addresses Orders placed through a US dispensary can only be shipped to addresses within the US. See Delivery estimates and shipping o...
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Resolving lab specimen issues
Last modified: February 18, 2026
A specimen issue appears when a lab can’t fully process a patient’s sample. This can happen when a sample is damaged, delayed, or missing importan...
In-office checkout
Last modified: January 13, 2026
The In-office checkout tool allows providers and staff members to place orders on a patient's behalf.
Elation integration
Last modified: August 13, 2025
An introduction to Elation Elation Health is a technology platform for high-value primary care. Since 2010, Elation has provided clinical-first soluti...
Communication and email preferences
Last modified: February 10, 2026
Managing your Fullscript communication preferences Unsubscribing from Fullscript emails and push notifications Communication preference settings for y...
Understanding product discounts
Last modified: November 25, 2025
Refer to the catalog (if available to you) or your shopping cart to view the discount percentage (%) you're receiving, displayed in a green banner.
Cerbo (by MD HQ) integration
Last modified: December 18, 2025
Cerbo is a uniquely usable, HIPAA-compliant EHR, practice management system, and patient portal built with functional medicine needs and direct primar...
Refill reminders
Last modified: December 9, 2025
Automated refill reminders help patients stay on track. They're tied to patient orders and use the product's dosage instructions to schedule a reminde...
Searching the patient catalog
Last modified: December 15, 2025
Find what you need in our industry-leading catalog!
In-office lab kits
Last modified: February 23, 2026
In-office lab kits are specialty lab kits that providers can order, stock, and activate directly through Fullscript. Providers can order a limited num...