Completing Your Account: Setting up your dispensary

Practitioners

In this article:

What you need to get started
Practitioner signup
Complete account setup
Wholesale & virtual dispensing tool selection
Step 1: Provide your contact information
Step 2: Upload your credentials
Step 3: Select your account type
Step 4: Create a profit account (optional)
Account setup complete — what to do next!

 

What you need to get started

Fullscript is an online solution for dispensing professional-grade supplements virtually or in-office, all in one platform! This guide walks you through completing your account on your own. Book a demo with us for a walkthrough of your account with one of our onboarding specialists.

Ready to create your account? All you'll need is your name, email address, and address to get started. Once your account is created, you can sign in at any time to complete your account and get dispensing.

Tip! This guide has been tailored specifically to US accounts. Head to Setting up your account (Canadian accounts) for Canadian account support.

 

Practitioner signup

To get started, go to Fullscript.com and select Create account from the top-right corner. Complete the sign-up form to log in to your dispensary.   

Click Create account from Fullscript.com to get started.

 

Wholesale & virtual dispensing tool selection

After submitting the signup form, you'll be asked how you plan to use Fullscript: wholesale ordering (US dispensaries only), virtual dispensing, or both! The purpose of this page is to make sure we collect only the information we need to get you started.

Practitioners interested in wholesale ordering will benefit from a faster sign-up experience. However, you can unlock virtual dispensing tools at any time by providing additional information. Indicate how you'll use your dispensary and select Enter my dispensary to continue to your account. 

Activating dispensary tools to customize the onboarding experience.

 

Complete account setup

After creating your account, you'll be logged into your dispensary! Select Complete account setup to continue setting up your account. It takes just a few minutes and when you’re finished, you’ll have access to total dispensing freedom.

At any point during your account setup, select I'll finish this later to exit the modal. Your progress will be saved, and you can log back in at any time to continue where you left off.

Select Complete account setup to get your account order-ready. 

Tip! Only interested in wholesale? You’ll still need to complete your account for access to our extensive catalog.

 

Step 1: Provide your contact information

First, enter your contact information. All information provided is securely encrypted. 

Entering your contact information as part of completing your account.

Note: This shouldn't be confused with your shipping address for wholesale ordering. This is solely used to verify you as the account holder.

 

Step 2: Upload your credentials

Upload your license or certification for review. Your credentials must be approved before you can shop wholesale, and before patients can begin placing orders through your dispensary.

Providing a copy of your credentials for review. Approval is required before direct-to-patient or wholesale orders can be placed through your dispensary.

 

Step 3: Select your account type

Finally, select your account type — profit, or no-profit. Profit margins vary by region and account type.

Selecting an account type to complete your account.   

Note: If Buy wholesale is chosen at the dispensing tool selection step, your dispensary will default to a no-profit account and this step won't be presented to you. You can opt-in to earn a profit later in your Dispensary Settings from the Tax page.

 

Stay no-profit 

No-profit dispensaries benefit from a simpler sign-up experience and avoid tax implications. With a No-profit model, patients are eligible for a 10% discount in the dispensary.

 

Step 4: Create profit account (optional)

By creating a profit account you can earn a margin of the sales placed through your dispensary. As a profit account, you become the seller of record and authorize direct deposit payouts to your bank account.

Before you can finish setting up a profit account, additional legal information is required by Stripe, our payment processing partner, to verify your account.

Enter the required fields to make a profit with Fullscript.

Warning! If a profit account is selected, you must submit your legal information and add a bank account to earn a margin of patient sales.

 

Direct deposit information

For a profit account, you’ll need to enter direct deposit information so that we can transfer accumulated earnings to you! Profit won’t be earned on any patient orders placed prior to adding your bank account. Enter your bank account and click submit to complete your account setup and close the modal.

Entering direct deposit information to complete the setup of a profit account.

 

Account setup complete — what to do next!

Congrats, you've completed your account! Check out any of these resources to help customize your dispensary:

• Add practitioners and staff members
• Personalize your landing page
• Set product catalog permissions
• Add patients to your dispensary
• Importing patient lists
• Wholesale tax exemption
• Building your first wholesale order
• Featuring website buttons

We encourage all new accounts to book a demo for a complete walkthrough of your new dispensary. From direct-to-patient, wholesale, and everything in between, we have you covered — all in one platform.