Managing your shopping cart
Last modified: August 26, 2024
Overview Your shopping cart is unique to your patient account. If you have multiple patient accounts and switch from one to another, items in your car...
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shipping
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I’m being charged a shipping fee — how do I get free shipping?
Last modified: September 6, 2024
To qualify for free shipping, your cart minimum must meet the threshold for your region and order type (displayed below) after your savings have been ...
Ordering and paying for testing
Last modified: August 15, 2024
Overview We’ve made lab testing easy with a straightforward process to order and pay for your testing with the same login you use to order supplemen...
Requests to combine orders from multiple dispensaries
Last modified: August 26, 2024
Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...
Shipping heat-sensitive products
Last modified: July 24, 2024
Our warehouse pays special attention to the packing rules for all products we ship in accordance with our supplement quality control standards.
Tracking your order (patients and clients)
Last modified: July 24, 2024
When your order ships, we'll email your tracking number to the address associated with your Fullscript account.
How much is shipping within the United States?
Last modified: May 28, 2024
Orders over $50 qualify for free standard shipping or priority shipping at $4.95. Orders must be over $50 before additional shipping fees an...
How much is shipping within Canada?
Last modified: May 26, 2024
Orders over $150 before shipping and taxes qualify for free priority or standard shipping. Orders must be over $150 before additional shippi...
Canceling scheduled Autoship orders
Last modified: August 30, 2024
How to cancel scheduled Autoship orders Reactivating Autoship
Fulfilling your order and possible partial shipments
Last modified: September 6, 2024
Fulfilling your order We make every effort to get your shipments to you in as few shipments as possible. Inventory availability may require multiple s...