Do you ship internationally?
Last modified: July 25, 2024
We only ship within the United States and Canada.
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shipping
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Specialty labs experience
Last modified: August 15, 2024
Overview We partner with specialty labs like Precision Analytical (DUTCH), Diagnostic Solutions, Genova, and Doctor’s Data to offer at-home testing ...
Heat-sensitive product storage and shipping recommendations
Last modified: September 6, 2024
Overview A heat-sensitive item is any product that may be modified by high temperatures or long-term heat exposure. Many different products can be con...
Proposition 65 label requirements (California only)
Last modified: July 24, 2024
Overview: What is Proposition 65? Proposition 65 (Prop 65) requires businesses to warn Californians about possible exposures to chemicals that can cau...
A product I ordered is on backorder. When will it ship?
Last modified: May 26, 2024
Typically, products that are temporarily out of stock are replenished within 10-14 business days. US orders US customers can order backordered product...
Do you provide return shipping labels?
Last modified: July 18, 2024
No, return shipping labels aren’t issued for product returns. However, as returns are received at our warehouse, we will issue a full refund for...
Payout reports
Last modified: July 17, 2024
Payout reports Various reports are available for accounts that have opted to make a profit. These reports, including Payout reports, can be viewed and...
US dispensaries: Navigating your financial reports and 1099-K for tax purposes
Last modified: July 17, 2024
This article is intended for practitioners who received Form 1099-K from Fullscript. We suggest referring to US dispensaries: Reporting your income fo...
Tracking your wholesale order
Last modified: July 24, 2024
Tracking your wholesale orders Tracking information is also accessible in your account and is also shared by email as orders leave our warehouse. Keep...
Account activity and balance report
Last modified: July 17, 2024
Overview This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first succe...