Navigating your patient account
Last modified: November 6, 2024
Log in to your account! Patient account navigation Select a page from the list below to learn how to use and navigate the platform, or watch the video...
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shipping
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Video: How to track your order
Last modified: October 31, 2024
Learn what to expect when your Fullscript order ships, how to track your order in your account and from the courier’s website, and what to do if the...
I’m a patient. How do I track my order?
Last modified: November 7, 2024
We’ll send a shipment confirmation email with your tracking number when your order, or part of your order, leaves one of our warehouses. Follow ...
Canadian dispensaries: Navigating your financial reports for tax purposes
Last modified: September 3, 2024
Accessing your financial reports To assist in your financial record keeping, reports can be viewed and exported from your account. These reports, avai...
I’m a practitioner. How do I place a wholesale order?
Last modified: November 15, 2024
To place a wholesale order:
Fullscript’s lab testing experience for your patients
Last modified: November 20, 2024
Overview We’ve created an end-to-end patient experience to streamline lab testing for your patients and handle the admin work for you. Our modern te...
In-office checkout
Last modified: November 7, 2024
The In-office checkout tool allows providers and staff members to place orders on a patient's behalf.
Can I set up auto refills for frequently ordered products?
Last modified: November 6, 2024
Yes, we can automatically ship your products at a frequency that works for you! There are many ways to get started: You can visit the Auto refil...
Placing personal orders with in-office checkout
Last modified: November 8, 2024
In-office checkout allows practitioners to place orders on behalf of their patients or for themselves.
Track your testing status
Last modified: October 21, 2024
Overview Once you’ve completed your testing, Fullscript makes it easy to track your testing status so you can stay in the loop. Our test status ...