Searching the practitioner catalog

Overview: Your practitioner catalog

Find what you need easier and faster in our industry-leading catalog! Our advanced search experience allows practitioners to find and discover quality supplements and personal wellness products from trusted suppliers. Explore products by ingredients, certifications, health conditions, supplement types, allergens, and more!

Choose from over 300+ brands and 20,000+ products to:

• Build plans
• Add products to a wholesale order
• Manage your favorites
• Copy embeddable code to showcase products on your external website
• Browse available brands
• View product descriptions, ingredient lists, and product images

Searching the product catalog

Browse the catalog to find and discover brands, products, and ingredients that fit the needs of your patients. Then, add them to your wholesale shopping cart, start a prescription, or your favorites. 

To search the provider catalog:

1. Log in to your provider account.
2. Select the Catalog tab under either the Patient plans or Wholesale (US-only) heading in the navigation bar, depending on your current needs. On mobile, tap the menu icon ( ), then Catalog.
3. In the search field, type the name of the product you’re looking for, then hit return/enter on your keyboard or click the search icon ( ) to return your search results.

4. Apply filters.
5. Recommend, add to cart, or favorite for quick access in the plan building tool.

Catalog filters

It’s easy to discover and find products with our catalog filters. As you start typing, suggested filters will appear and update as you continue to type.

These suggested filters include:

• Products
• Brands
• Health condition
• Ingredients
• Supplement type

Select a result labeled under any of the above filters to return products.

After you enter a search term or apply a suggested filter, click Filters ( ) to apply additional filters to narrow your results. Here, you can apply any of the filters above, and any of the following:

Select a filter from the left-side of the page and apply additional criteria to your results.

Searching with ingredient filters (include/exclude)

Include ingredients filter

When searching by ingredient, use the Include ingredients catalog filter to return products with specific ingredients. You can also set a desired dose range and/or restrict results to only include products with selected ingredients with the Only search these ingredients toggle.

To apply the Include ingredients filter:

1. In the search field, search for an ingredient then select an ingredient filter result.
2. Click the Filters ( ) button.

3. Open the Include ingredients filter and select or search for an ingredient.

   

4. Set a range and specify a unit of measure.
5. Use the Search for ingredients field to specify additional ingredients that must be included in the formulation. If results should only include products with specified ingredients, flip the Include only these ingredients toggle to On.

   

Exclude ingredients filter

While you search, you can also use the Exclude ingredients filter to omit products containing ingredients you’d like to avoid from your results.

To apply the Exclude ingredients filter:

1. In the search field, search for an ingredient, then select an ingredient filter result.
2. Click the Filters( ) button.
3. Select the Exclude ingredients filter. Common ingredients are suggested. Use the Search for ingredients field to explore and exclude additional ingredients. Multiple ingredient exclusions are supported.

Searching by health condition or health area

Looking for products related to a particular health area? Look no further! Our Integrative Medical Advisory Team has curated products for common conditions that you can easily browse with one click.

Available health area filters include:

To search by health condition in the catalog, click the Health Area button in the upper right hand corner of the catalog page, then select one from the dropdown to apply the filter. Apply further filters (e.g., brand, product name, format, ingredient, etc.) to refine your results.

Sorting search results

Find what you need faster by sorting your search results. By default, your most-prescribed products are displayed first. However, you can choose to display products alphabetically or by price.

Select a sorting option in the Sort: menu to sort your search results.

Searching the catalog in the plan building tool

With your upgraded experience, creating plans occurs within the the catalog itself! Once you’ve added all of the products you need, click the review plan button to finalize the supplement plan for your patient(s).

Product availability, statuses, and approximate restock dates

As you navigate the catalog, you can identify products that can’t be shipped immediately with the following statuses:

• Backordered: Temporarily out of stock and typically replenished within 10-14 business days. Products with this status can be included in US orders only.
• Out of stock: Unavailable, and the approximate restock date may be longer than 21 calendar days. Products with this status can’t be ordered or included in plans.
• Discontinued: No longer available and unlikely to be available again in the future. Products with this status can’t be ordered or included in plans.

If provided by suppliers, approximate restock dates are displayed directly on the platform. These dates are displayed on most pages, with the exception of the catalog, where space is limited. You can either hover over a product’s status or select a product to view the restock date (if available) on the product’s display page.

Availability issues can stem from unavoidable supply chain issues, including, but not limited to, trouble sourcing raw materials, disruptions to manufacturing practices, supplier-initiated recalls, and delivery-related disruptions. To be notified when products become available, sign up for an in-stock product notification.