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Last modified: October 22, 2024

Searching the patient catalog

Tip!

Are you a provider? Please click here to learn more about our provider catalog.

Overview

Find what you need in our industry-leading catalog! With our advanced search experience, you can explore quality supplements from our trusted brand partners with additional filters that allow you to search by ingredient, supplement type, allergens, and more.

Note:

Access to the Catalog is determined by your provider and may not be available in your account. If you don’t have access, please speak to your provider to request a plan that includes products you’d like to order.

Searching the product catalog

When accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog. With our advanced search tools, find products fast using a variety of catalog filters available to you. Search by:

  • Brand
  • Ingredient
  • Supplement Type
  • Health condition
  • Included ingredients
  • Excluded ingredients
  • Availability
  • Demographics
  • Form
  • Allergens
  • Certifications

To search for a product in the catalog:

  1. Tap Catalog from the bottom navigation menu.
    Viewing the catalog in the mobile app.

Note:

Access to the Catalog is determined by your provider and may not be available in your account.

  1. In the search field, search for products by entering the product or brand name you’re looking for. You can also search by supplement type (e.g., probiotic, multivitamin, etc.), specific ingredient, or health condition. Tap the search key on your keyboard or select a suggested ingredient, brand, or supplement type filter to return your search results.
  2. Tap the Filters icon (  ) to narrow your search results.
  3. Select the Sort by menu to sort results by best match, alphabetically, or price.
  4. Then tap See products to view the results.
  5. Tap on a product card to read its description, listed ingredients, and the brand’s recommended dosage instructions. Tap Add to cart to move the product to your shopping cart.

When accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog. With our advanced search tools, find products fast using a variety of catalog filters available to you. Search by:

  • Brand
  • Ingredient
  • Supplement Type
  • Health condition
  • Included ingredients
  • Excluded ingredients
  • Availability
  • Demographics
  • Form
  • Allergens
  • Certifications

To search for a product in the catalog:

  1. Click the Catalog tab.
    Click Catalog

Note: 

Access to the catalog is determined by your provider and may not be available in your account.

  1. In the search field, search for products by entering the product or brand name you’re looking for. You can also search by supplement type (e.g., probiotic, multivitamin, etc.), specific ingredient, or health condition. Hit enter/return on your keyboard, or select a suggested ingredient, brand, or supplement type filter to return search results.
    Using the search and the search dropdown
  2. Click Filters to explore and apply catalog filters to narrow your search results.
  3. Select the Sort menu to sort results by best match, price, or alphabetically.
  4. Select a product to read its description, listed ingredients, and the brand’s recommended dosage instructions. Click Add to cart to move the product to your shopping cart.

When accessible, you can shop from thousands of top-quality supplements in Fullscript’s catalog. With our advanced search tools, find products fast using a variety of catalog filters available to you. Search by:

  • Brand
  • Ingredient
  • Supplement Type
  • Health condition
  • Included ingredients
  • Excluded ingredients
  • Availability
  • Demographics
  • Form
  • Allergens
  • Certifications

To search for a product in the catalog:

  1. Tap the magnifying glass (  ) icon from the navbar
    Accessing search.

Note: 

Access to the catalog is determined by your provider and may not be available in your account.

  1. In the search field, search for products by entering the product or brand name you’re looking for. You can also search by supplement type (e.g., probiotic, multivitamin, etc.), specific ingredient, or health condition. Tap enter/return on your keyboard, or select a suggested ingredient, brand, or supplement type filter to return search results.
    Selecting a filter from the dropdown.
  2. Tap Filters to explore and apply catalog filters to narrow your search results.
  3. Tap the Sort menu to sort results by best match, price, or alphabetically.
  4. Tap on a product to read its description, listed ingredients, and the brand’s recommended dosage instructions. Tap Add to cart to move the product to your shopping cart.

Catalog filters

The discover menu

Use the discover menu on the catalog homepage to look at popular supplement types, search by health conditions, or quickly access your orders history to get refills.

Discover buttons

Browser popular supplement types, search by health condition, or refill your past orders.

 

Suggested filters

With suggested filters, it’s easy to find products you love and discover something new. As you type, suggested filters will appear and continue to update as you go.

These suggested filters include:

  • Products
  • Brands
  • Ingredient
  • Health condition
  • Supplement type

Tap on a result under any suggested filters to return search results.

Suggested filters in the search field of the catalog.

 

Results filters

After your initial search, tap Filters (  ) to narrow your search results, then tap See products to view the available products.

Here, you can filter by:

  • Brand
  • Supplement type
  • Your practitioner’s favorites

Note:

This is dependent on whether or not your practitioner has set up a favorites column.

  • In-stock products only

Or sort by:

  • Best match
  • Alphabetical
  • And, price
Tap the Filters button.

Tap the Filters ( ) button.

Health support and Supplements filters

Click on the Health Support or Supplements dropdowns to the right of the search bar to find popular product categories based on health conditions, personal care, or most popular supplement types.

Search dropdowns

The Health support and Supplements dropdowns beside the search bar.

 

Suggested filters

With suggested filters, it’s easy to find products you love or discover something new. As you type, our suggested filters will appear and continue to update as you go.

These suggested filters include:

  • Products
  • Brands
  • Ingredient
  • Health condition
  • Supplement type

Select a result labeled under any of the above filters to return products.

Using the search and the search dropdown

Using a search filter in the search dropdown.

 

Results filters

After you perform a search, click Filters to the right of the search bar to narrow your results. Here, you can filter by:

  • Brands
  • Included ingredients
  • Excluded ingredients
  • Form
  • Supplement types
  • Health conditions
  • Allergens
  • Availability
  • Demographics
  • Certifications

On large tablets and computer screens, select a filter from the left side of the page to apply additional criteria to your results.

Accessing catalog filters for search results.

Accessing catalog filters for search results.

Health support and Supplements filters

Click on the Health Support or Supplements dropdowns underneath the search bar to find popular product categories based on health conditions, personal care, or most popular supplement types.

The Health support and Supplements dropdowns below the search bar.

The Health support and Supplements dropdowns below the search bar.

 

Suggested filters

With suggested filters, it’s easy to find products you love or discover something new. As you type, our suggested filters will appear and continue to update as you go.

These suggested filters include:

  • Products
  • Brands
  • Ingredient
  • Health condition
  • Supplement type

Select a result labeled under any of the above filters to return products.

Suggested filters in the search field of the catalog.

 

Results filters

After you perform a search, tap Filters to the right of the search bar to narrow your results. Here, you can filter by:

  • Brands
  • Included ingredients
  • Excluded ingredients
  • Form
  • Supplement types
  • Health conditions
  • Allergens
  • Availability
  • Demographics
  • Certifications
Tap Filters to narrow search results.

Tap Filters to narrow search results.

Health condition filters

Our Integrative Medical Advisory team has curated products that support some common health conditions. To apply a health condition filter, type the condition name into the catalog’s search field, then tap the condition.

Available health condition filters include:

  • Adrenal Support
  • Blood Sugar Support
  • Bone Health Support
  • Cholesterol Support
  • GI Support
  • Immune Support
  • Joint Pain Support
  • Liver Detox Support
  • Menopausal Support
  • Methylation Support
  • Sleep Support
  • Thyroid Support
Applying a health condition filter in the patient catalog.

Applying a health condition filter in the patient catalog.

Our Integrative Medical Advisory team has curated products that support some common health conditions. To apply a health condition filter, type the condition name into the catalog’s search field, then select the condition.

Available health condition filters include:

  • Adrenal Support
  • Blood Sugar Support
  • Bone Health Support
  • Cholesterol Support
  • GI Support
  • Immune Support
  • Joint Pain Support
  • Liver Detox Support
  • Menopausal Support
  • Methylation Support
  • Sleep Support
  • Thyroid Support
Applying a health condition filter in the patient catalog.

Applying a health condition filter in the patient catalog.

Our Integrative Medical Advisory team has curated products that support some common health conditions. To apply a health condition filter, type the condition name into the catalog’s search field, then select the condition.

Available health condition filters include:

  • Adrenal Support
  • Blood Sugar Support
  • Bone Health Support
  • Cholesterol Support
  • GI Support
  • Immune Support
  • Joint Pain Support
  • Liver Detox Support
  • Menopausal Support
  • Methylation Support
  • Sleep Support
  • Thyroid Support

Applying a health condition filter in the patient catalog.

Similar products in the catalog

When searching for products in the catalog, you can browse similar products, hand-picked by Fullscript’s Medical Advisory team, from any product’s display page.

To find similar products:

  1. Search for a product in the catalog.
  2. Tap on a product card to view product information.
  3. Scroll down to the Similar products heading near the bottom of the page.
  4. Select a similar product to read its description and ingredients.
Viewing similar products in an item's display card.

Viewing similar products in an item’s display card.

When searching for products in the catalog, you can browse similar products, hand-picked by Fullscript’s Medical Advisory team, from any product’s display page.

To find similar products:

  1. Search for a product in the catalog.
  2. Select a product card to view product information.
  3. Scroll down to the Similar products heading near the bottom of the page.
  4. Select a similar product to read its description and ingredients.
Viewing similar products on the product display page.

Viewing similar products on the product display page.

Tip!

We’ll also present you with similar product options if a product in your plan is unavailable or on backorder. See Similar products for patients and clients to learn more.

When searching for products in the catalog, you can browse similar products, hand-picked by Fullscript’s Medical Advisory team, from any product’s display page.

To find similar products:

  1. Search for a product in the catalog.
  2. Tap on a product card to view product information.
  3. Scroll down to the Similar products heading near the bottom of the page.
  4. Select a similar product to read its description and ingredients.
Viewing similar products on a product page.

Viewing similar products on a product page.

Tip! 

We’ll also present you with similar product options if a product in your plan is unavailable or on backorder. See Similar products for patients and clients to learn more.

Featured products

Note:

This feature is unavailable in the iOS app.

We’re continuously working with our brand partners to add new products to our catalog, as well as feature items for specific conditions.

To shop featured products:

  1. From the top navigation bar, click Catalog.
  2. Scroll down to the Focus on Foundations heading.
  3. Click on a product card to learn more from the product’s display page, or select a product group from the panel on the left to view featured products.
Viewing featured brands and products.

Viewing featured brands and products.

We’re continuously working with our brand partners to add new products to our catalog, as well as feature items for specific conditions.

To shop featured products:

  1. From the top navigation bar, tap the Magnifying glass icon (  ) icon.
  2. Scroll down to the Focus on Foundations heading.
  3. Tap on a product card to learn more from the product’s display page, or tap a product group from the panel on the left to view featured products.
Viewing featured products.

Viewing featured products.

Recently viewed products

Note:

This feature is unavailable in the iOS app.

Fullscript saves your recent searches, so you don’t have to repeat them. To go back to recently viewed products, scroll to the Recently viewed items section in the catalog. Click Next to browse through your list.

Viewing recently viewed items.

Viewing recently viewed items.

Fullscript saves your recent searches, so you don’t have to repeat them. To go back to recently viewed products, scroll to the Recently viewed items section in the catalog. Click Next to browse through your list.

Viewing recently viewed items.

Viewing recently viewed items.

Product availability & statuses

Products that can’t be shipped immediately will have one of the following statuses: 

  • Backordered: Temporarily out of stock but typically replenished in 10-14 business days. Backordering is only available for US orders.
  • Out of stock: Currently unavailable, with an estimated restock date further than 21 days away. These can’t be added to your order.
  • Discontinued: No longer available, and unlikely to return. These can’t be added to your order.

If available, restock dates from suppliers appear on product pages, except in the catalog where space is limited. Hover over a product’s status or open the product page to see estimated restock dates (when available).

Sometimes products are unavailable due to supply chain issues, material shortages, supplier recalls, or delivery disruptions. Sign up for product notifications to know when they’re back in stock.

Viewing a product's display page to view an approximate restock date.
Viewing a product’s display page to view an approximate restock date.

Note:

Restock dates are approximate and subject to change – we always recommend speaking to your provider about suitable alternatives to avoid interruptions to your plan.

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