Wellevate support: Stripe-issued 1099-Ks
Last modified: July 18, 2024
Will I receive a 1099-K from Wellevate? Stripe (not Wellevate) will prepare a 1099-K for you if you transacted a minimum of $20,000 USD and 200 transa...
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Labs support for patients
Last modified: October 23, 2024
Questions? We’re here to help. At any point along the way our labs team is ready to guide you through the testing process. Chat with us, se...
I’m a patient. How do I place an order?
Last modified: September 6, 2024
First, you need an invitation to join Fullscript or access to your healthcare professional’s unique sign-up URL. Click here to check for a pendi...
Video: How to build and place a wholesale order
Last modified: November 1, 2024
Let’s take a look at how to build and place a wholesale order through your Fullscript dispensary. Wholesale is available to US practitioners only. J...
Wholesale ordering for staff members
Last modified: December 3, 2024
Wholesale ordering for in-office inventory is available to staff members, including sub-practitioners and clerks who often manage clinic operations. (...
I’m a practitioner. Can I repeat a previous wholesale order?
Last modified: December 3, 2024
Yes, you can repeat a wholesale order from your order history! Use the Place order again option to add all products and their respective quantities fr...
Global patient access settings
Last modified: December 6, 2024
Global patient access or global client access unlocks the ability to assign patients to specific providers in a dispensary. This can be used to restri...
Patient account settings
Last modified: December 11, 2024
Video: Touring the patient account: Account settings Updating account information Updating your password Managing communication preferences Removing s...
I’m a patient. Am I receiving a discount off my order?
Last modified: December 4, 2024
Refer to the catalog (if available to you) or your shopping cart to view the discount percentage (%) you're receiving, displayed in a green banner.
Video: Wholesale ordering | Checking out
Last modified: November 1, 2024
Learn to checkout, review your items, and confirm your shipping and billing details before finalizing your order.