Can I change or cancel my order?
Last modified: July 18, 2024
We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...
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Can I return product for a refund?
Last modified: July 25, 2024
We accept returns for products that are unopened, non-heat sensitive/non-perishable, and purchased within the last 30 days. You can submit a return re...
I’m a patient. What are Daily Packs?
Last modified: July 23, 2024
It’s easy to get & stay healthy with Fullscript Daily Packs. Your daily supplement regimen comes in attractive packets, so you can stop worrying...
How do I skip an Autoship order?
Last modified: May 28, 2024
You can skip your next Autoship order by heading to the Autoship page in your account. To skip your upcoming Autoship order:
I’m a patient. Can I sign up to be notified when a product is back in stock?
Last modified: July 23, 2024
Yes! To sign up for an email alert, click the more options menu ( ), then select Email me when in stock.
Getting your credentials approved
Last modified: August 14, 2024
Once you’ve uploaded your credential, you can start using your account right away! Review time is typically less than one business day.
Profit dispensaries
Last modified: August 29, 2024
Making a profit from patient orders Dispensary owners can choose to earn a profit from patient orders placed through their dispensary and receive earn...
Receiving your payouts (profit dispensaries only)
Last modified: July 16, 2024
Overview Dispensaries that have opted to make a profit on patient orders will receive their earnings via direct deposit to a bank account entered by t...
How can I deactivate my account?
Last modified: July 19, 2024
There isn’t an option to deactivate your account on your own. If you’d like to deactivate your account, please get in touch with our suppo...
Participating in Fullscript-run patient promotions
Last modified: September 13, 2024
About patient promotions Patient promotions are an easy way to boost adherence and maintain regular, positive engagement with your patients. Dispensar...