Moving your patient account from Wellevate to Fullscript
Last modified: July 22, 2024
Overview: Moving from Wellevate to Fullscript The Wellevate platform and mobile app closed on October 1, 2023 to prioritize a seamless patient experie...
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I’m a patient. How do I change my email address?
Last modified: July 23, 2024
You can change your email address from the My account page. To get there, select the menu ( ) from the top-right of your screen, then click My account...
Locating your Wellevate store data in Fullscript
Last modified: August 15, 2024
Overview: Locating Wellevate data to Fullscript This guide outlines which data you can find in your Fullscript account if you completed the migration ...
I’m a patient. Am I receiving a discount off my order?
Last modified: July 25, 2024
All discounts are determined by the practitioner managing the dispensary you’re ordering from. Refer to the catalog (if available to you) or you...
Can I exchange a product?
Last modified: July 25, 2024
We don’t offer any exchange of products. However, we do accept returns for products that are unopened, non-heat sensitive/non-perishable, and pu...
Video: How to place an order
Last modified: September 6, 2024
Adding products to your shopping cart You can easily add products to your cart by clicking the Add to Cart button found throughout your account, inclu...
Provider account settings
Last modified: August 30, 2024
Overview Providers can visit the Account settings page to update their account information, review the review status of healthcare credentials, custom...
Patient support
Last modified: July 16, 2024
Home 2k4
Last modified: August 29, 2024
Practitioner support
Last modified: August 2, 2024