Custom settings: Dispensary email addresses & managing email notifications
Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
Learn more
Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
Learn more
Practitioners
In this article:
Overview
Email address fields and purposes
Managing your notifications
Overview
In your dispensary and account settings, you'll be asked to provide an email address in several places. In each instance, the address that you provide will be used for a different purpose. This article describes where to find each email address field and the purpose each address will serve.
Email address fields and purposes
| Email address field | Page | Purpose |
|---|---|---|
| Contact email | Dispensary info |
Where payout notifications are delivered (profit accounts only), and the email Fullscript staff will use to contact you. |
| Public information email | Basic info | Our support team may provide this address to your clients if they need to contact you regarding their treatment plan. |
| Login information | Security | Along with your password, you will use this email address to log in to your practitioner account. |
| Notification email | Preferences | Depending on your settings, you'll receive notifications regarding new patient account activations, patient orders, and shipments to the address provided here. |
Note: If you change your Login email, you can't use an email that's already being used by another account. If it is, you have to remove it from the existing account before you can use it. Learn more.
Managing your notifications
If you'd like to receive fewer notifications, you can adjust the toggles found in your Notification settings. These toggles control different types of notification emails and can be modified whenever you want.
Turn patient account activation, patient order, or shipment notifications on or off.
Note: For Profit dispensaries, notifications regarding payouts cannot be turned off, and will be sent to the Contact email that you provide in Dispensary info.