Last modified: June 20, 2024
Dispensary email addresses and managing email notifications
Overview
In your dispensary and account settings, you’ll be asked to provide an email address in several places. In each instance, the address that you provide will be used for a different purpose. This article describes where to find each email address field and the purpose each address will serve.
Email address fields and purposes
| Email address field | Page | Purpose |
|---|---|---|
| Contact email | Dispensary info |
|
| Public information email | Basic info |
|
| Login information | Security |
|
| Notification email | Preferences |
|
Note:
You can’t use an email that’s already being used by another account for Login information or Notification email. If it’s being used by someone else, you have to remove it from the existing account before you can use it. Learn more.
Managing your notifications
If you’d like to receive fewer notifications, you can adjust the toggles found in your Notification settings. These toggles control different types of notification emails and can be modified whenever you want.
Note:
For Profit dispensaries, notifications regarding payouts cannot be turned off, and will be sent to the contact email that you provide in Dispensary info.
Sub-practitioner notifications management
If you’re a sub-practitioner, the notifications that you might receive will be affected by the primary practitioner’s global patient access settings.
If global patient access is turned on, confirmation emails regarding patient orders will be sent to the patient’s assigned practitioner, with all other practitioners in the dispensary being CC’d.
If global patient access is turned off, order confirmation emails will only be sent to the patient’s main practitioner.