Fullscript Support

Last modified: September 22, 2026

Managing lab results and sharing with patients

Providers

Track, review, and share lab results directly from your Fullscript account.

Labs on Fullscript offers both partial and complete results, so your team can view updates as they become available without waiting for the full report.

Note

If you have a direct lab account and order tests through Fullscript, your results will appear only in your Fullscript account—not your lab portal. All your Fullscript lab results will be available in one place for easier access and tracking.

Video: Review and share lab results

Learn more about reviewing, interpreting, and sharing lab results with your patient.

Lab result notifications

When final lab results are ready, the ordering provider gets an email with a link to view them in their Fullscript account.

Note

An email notification is sent for final results only, not partial results. You can access partial results at any time in your account, but you won’t be notified until the full report is ready.

Lab results email notifications are turned on by default. To change this:

  1. Click your profile button in the bottom-left corner of your account.
  2. Click Account settings.
  3. Select the Preferences tab.
  4. Click the Labs toggle to turn off Lab results notifications.
Tip!

You can assign your lab alerts to another provider or staff member if it better supports your clinic’s workflow.

Viewing and downloading lab results

To access results from your account:

  1. Select Labs then select Orders in the left navigation.
  2. Search for your patient by name or email, or filter the Status dropdown to Results available.
  3. Select View results next to the relevant order.
An order in the lab orders dashboard showing the View details button and More button.

The results page displays the available lab results and gives you options to view test details, download results, and take next steps.

For partial results, you can view or download the results that are currently available.

Viewing blood lab interpretations

When interpretations are available for a lab, select View results from the Orders dashboard to review the results and interpretation.

Lab interpretations are supported for eligible blood labs, including Quest Diagnostics, Access Medical Labs (AML), and Access Labcorp Draw.

Managing and sharing lab results

You can manage results directly from the lab orders dashboard without opening the results.

To manage a lab result:

  1. Go to Labs and select Orders.
  2. Find the relevant lab order.
  3. Select More.
  4. Choose an available action:
    • Mark results as reviewed to update the result's review status without sharing it with the patient.
    • Share results with patient to send the results to your patient.
    • Download results to download a copy of the results.
    • Book clinical consult to schedule a consultation.
    • View details to open the test details page.
The menu that opens after clicking the More button on the Lab orders dashboard page.

After results have been shared, Share results with patient changes to Re-share results with patient.

When you share results, your patient receives an email from Fullscript with a link to view their results in their account.

Note

Patients have access to their testing results as soon as they become available. They won’t be notified by email until a provider or staff member completes the step of sharing the results from their account.

Clinical consultations

Our specialty lab partners offer clinical consultations to support providers in interpreting their patients’ lab results. These one-on-one consultations are designed to provide educational support and clinical guidance.

To learn how to schedule a clinical consultation and explore the available scheduling options, see Clinical consultations.