Wholesale ordering for staff members

Last modified: August 23, 2024

Overview Fullscript is the one platform solution for in-office and virtual dispensing. For your in-office inventory needs, wholesale ordering is avail...

Order cancellations and modification requests

Last modified: August 12, 2024

Overview When it comes to distribution, our goal is to get shipments picked and packed as quickly as possible. This means we’re often unable to ...

Paying for your order

Last modified: August 23, 2024

Overview We accept a variety of payment options for your convenience. This includes major credit cards and debit cards authorized for online purchases...

Set-up a signing practitioner on your account 

Last modified: August 15, 2024

Overview On Fullscript, you have the option to designate one of your provider’s as the signing practitioner for your practice. This allows provi...

Missing and damaged shipments or products

Last modified: July 24, 2024

Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...

Dispensary and individual patient discounts

Last modified: August 30, 2024

Overview Dispensary owners can choose to earn a margin from product orders placed in their dispensary. Doing so allows some flexibility to extend disc...

I’m a practitioner. Can I repeat a previous wholesale order?

Last modified: July 19, 2024

Yes, you can repeat a wholesale order from your order history! Use the Place order again option to add all products and their respective quantities fr...

Practitioner earnings reports

Last modified: July 17, 2024

Overview  The Practitioner Earnings Report feature is available to accounts with multiple practitioners. The report provides two compensation mod...

Requests to combine orders from multiple dispensaries

Last modified: August 26, 2024

Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...