Setting product dosage instructions in plans

Last modified: September 10, 2025

Dosage instructions can be customized when building individual or multi-patient plans. Updates to product dosages are reflected in patient accounts im...

Set up a profit account

Last modified: March 4, 2026

Converting to a profit account By converting to a profit account, you become the seller of record and can earn a margin of the sales placed through yo...

Placing an order

Last modified: December 3, 2025

Learn about getting healthcare's best products shipped right to your door.

Plan requests

Last modified: December 10, 2025

Although new patients won't have access to plan-only products in your open catalog, they can now request plans, which are proven to boost patient adhe...

Proposition 65 label requirements (California only)

Last modified: December 10, 2025

The state of California requires dietary supplement companies to include a Prop 65 warning label on products containing certain levels of one or more ...

Order cancellations and modification requests

Last modified: October 1, 2025

We're often unable to make changes to an order, including cancellations, once an order has been placed. Please be sure to thoroughly review your cart ...

Participating in Fullscript-run patient promotions

Last modified: November 26, 2025

Patient promotions are an easy way to boost adherence and maintain regular, positive engagement with your patients. Dispensary owners who earn a margi...

Growing your practice revenue

Last modified: March 9, 2026

Designed with the needs of healthcare practitioners in mind, Fullscript offers a comprehensive suite of account optimization features that can transfo...

Adverse reactions and product complaints

Last modified: January 6, 2026

If you experience an adverse reaction or a product quality issue (e.g., unusual smell or texture, broken tablets, receipt of expired products, etc.), ...