Setting up your dispensary (US accounts)
Last modified: November 15, 2024
This article walks you through how to sign up and complete your account.
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Setting up your dispensary (Canadian accounts)
Last modified: November 15, 2024
Getting started Join Fullscript to simplify your workflow, grow your practice, and yield better patient outcomes with an online virtual dispensing sol...
I’m a patient. How do I add a new payment method to my account?
Last modified: November 6, 2024
There are two available options for adding a new payment method to your patient account:
Video: Auto refill support | Adding new products to auto refill
Last modified: October 31, 2024
Learn how to add new products to your auto refills.
Video: How to schedule refills with auto refill
Last modified: October 31, 2024
Learn to schedule your Autoship from anywhere, including your order history and shopping cart.* Shipping rates and product prices vary by country. See...
Video: Auto refill support | Adding previously ordered products to auto refill
Last modified: October 31, 2024
Learn how to add products to auto refills.
Setting product dosage instructions in plans
Last modified: November 5, 2024
Overview Dosage instructions can be customized when building individual or multi-patient plans. Updates to product dosages are reflected in patient ac...
Plan requests
Last modified: November 12, 2024
Although new patients won't have access to plan-only products in your open catalog, they can now request plans, which are proven to boost patient adhe...
Set up a profit account
Last modified: November 4, 2024
Converting to a profit account By converting to a profit account, you become the seller of record and can earn a margin of the sales placed through yo...
Can I change or cancel my order?
Last modified: November 7, 2024
We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...