Setting product dosage instructions in plans
Last modified: September 10, 2025
Dosage instructions can be customized when building individual or multi-patient plans. Updates to product dosages are reflected in patient accounts im...
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Order cancellations and modification requests
Last modified: May 20, 2026
We're often unable to make changes to an order, including cancellations, once an order has been placed. Please be sure to thoroughly review your cart ...
Placing an order
Last modified: December 3, 2025
Learn about getting healthcare's best products shipped right to your door.
Participating in Fullscript-run patient promotions
Last modified: June 3, 2026
Patient promotions are an easy way to boost adherence and maintain regular, positive engagement with your patients. Dispensary owners who earn a margi...
Plan requests
Last modified: December 10, 2025
Although new patients won't have access to plan-only products in your open catalog, they can now request plans, which are proven to boost patient adhe...
Proposition 65 label requirements (California only)
Last modified: December 10, 2025
The state of California requires dietary supplement companies to include a Prop 65 warning label on products containing certain levels of one or more ...
Growing your practice revenue
Last modified: March 9, 2026
Designed with the needs of healthcare practitioners in mind, Fullscript offers a comprehensive suite of account optimization features that can transfo...
Adverse reactions and product complaints
Last modified: January 6, 2026
If you experience an adverse reaction or a product quality issue (e.g., unusual smell or texture, broken tablets, receipt of expired products, etc.), ...
Dependent accounts
Last modified: March 27, 2026
Parents can now manage their dependent’s wellness plan through a connected Fullscript account. These accounts are called dependent accounts, and the...
Managing dependent accounts
Last modified: May 26, 2026
What are dependent accounts? Dependent accounts let you create and manage patient profiles for children and dependents under 18 with oversight from a ...