Understanding product discounts
Last modified: November 4, 2025
Refer to the catalog (if available to you) or your shopping cart to view the discount percentage (%) you're receiving, displayed in a green banner.
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auto refills
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Patient shipping policy
Last modified: October 22, 2025
Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.
Communication and email preferences
Last modified: August 29, 2025
Managing your Fullscript communication preferences Unsubscribing from Fullscript emails and push notifications Communication preference settings for y...
Adding new products to auto refill | Video
Last modified: August 26, 2025
Learn how to add new products to your auto refills.
On-site products
Last modified: August 1, 2025
Keep track of products sold in-office by capturing them in a Fullscript plan with on-site products.
Patient account settings
Last modified: September 9, 2025
Video: Touring the patient account: Account settings Updating account information Updating your email address Updating your password Forgot your passw...
Dispensary and individual patient discounts
Last modified: October 31, 2025
Discounts apply to all products (MSRP) in the dispensary and can't be limited to select products or brands.
Adjusting an auto refill discount | Video
Last modified: August 26, 2025
Learn how to adjust auto refill discounts in your dispensary settings to help patients save money, improve adherence, and support your practice’s go...
Adding previously ordered products to auto refill | Video
Last modified: August 26, 2025
Learn how to add products to auto refills.
Profit dispensaries
Last modified: July 28, 2025
Making a profit from patient orders Dispensary owners can choose to earn a profit from patient orders placed through their dispensary and receive earn...