Last modified: July 2, 2026
Clinical consultations
Providers
Our lab partners offer one-on-one clinical consultations to help providers interpret patient lab results. These calls provide educational support and clinical guidance. For participating lab partners, you can now book a clinical consultation or view scheduling instructions directly from the Test details page once results are available. You can also contact lab partners directly using the information in this guide.
This guide explains who can book clinical consultations, how to schedule them from Fullscript, and how to contact each lab partner directly.
Providers using the authorization network
Providers who use the authorization network to recommend testing are not eligible to book clinical consultations. Only providers with full ordering access are eligible to schedule.
However, certain lab partners offer resources to all providers, including those using the authorization network:
- Diagnostic Solutions: Call 877-485-5336 to access educational resources.
- 3X4 Genetics: The Elite Access 3X4 community is available to all providers.
- KBMO Diagnostics: Providers can schedule a clinical consultation by filling out the lab’s consultation request form.
Looking for more labs education? We’re building additional lab education resources that will be added as they become available.
Scheduling from Fullscript
If your lab partner supports in-app scheduling and your order is eligible, follow the steps below to access clinical consultation booking from the Test details page.
- Click the Labs tab in the left-hand navigation, then click Orders.
- Search for and open the lab order with available results.
- On the Test details page, under Links and documents, click Book clinical consultation.
Note:
The Book clinical consultation option only appears for eligible orders from participating lab partners. If you don’t see the option, you can contact your lab partner directly using the information below.
- Follow the instructions provided by the lab partner. Depending on the lab, you may be asked to call, email, complete a form, or visit their scheduling page.
The information shown depends on the lab partner and may include a phone number, email address, online form, or other booking instructions.
Contacting lab partners directly
If the Book clinical consultation option isn’t available for your lab or you’d rather contact the lab directly, use the information below. Many labs require results before you can schedule a consultation.
For questions about clinical consultation scheduling, email labs@fullscript.com.
Note:
Please be prepared to provide your NPI or license to schedule your consult.
| Lab partner | Process |
|---|---|
| Access Medical Labs / Access Labcorp Draw | Email: myaccount@accessmedlab.com Include reason for consult, accession ID, provider name and phone number. |
| Alletess Medical Laboratory | Email: Clinical consult: Glenn Bouchie; gbouchie@foodallergy.com Nutrition consult (if Wellness Plan ordered): nutritionist@foodallergy.com |
| Boston Heart Diagnostics | Call or email: (508) 739-8550 elitecare@bostonheart.eurofinsus.com |
| DHA Laboratory | Email: results@dhalab.com Email for a clinical request form to fill out and send back. |
| Diagnostic Solutions Laboratories | Call: (877) 485-5336 |
| Doctor’s Data Inc. | Call or email: (800) 323-2784 info@doctorsdata.com |
| Genova Diagnostics | Call: (800) 522-4762 Must have a personal account with the lab prior to scheduling a consult. |
| Gemelli Biotech | No clinical consults offered by this lab. |
| Infinite Allergy Labs | Email: Kris; kball@infiniteallergylabs.com |
| KBMO Diagnostics | Online form: Fill out the consultation request form. |
| Mosaic Diagnostics | Online form: Fill out the consultation request form. |
| Precision Analytical (DUTCH) | Online form: Fill out the consultation request form. |
| Precision Point Diagnostics | Online form: Fill out the consultation request form on the lab’s website. Scroll to Clinical Consultation and select Schedule. You’ll receive an email with a scheduling link within 3–5 days. |
| Quest Diagnostics | No clinical consults offered by this lab. |
| RealTime Laboratories | Call or email: (972) 492-0419 clientservices@realtimelab.com Must have accession number. |
| US Biotek Laboratories | Call: (206) 365-1256 Must have accession number. |
| 3X4 Genetics | As a Fullscript provider, you’ll get one year of free Elite Access to the 3X4 community. This includes: Courses on nutrigenomics for all experience levels, a network of over 5,000 healthcare professionals, sessions with expert mentors, and the 3X4 Clinical Guide to support your practice. This membership is also available to those using the authorization network. |