Switching between linked accounts

If you have more than one Fullscript account, you can switch between them without signing out. This is helpful if you use different accounts for separate clinics or are connected to multiple providers.

You can only switch between accounts that are linked to the same email address. If you don’t see the Switch accounts option, your accounts may use different emails. Check your inbox for invitations and try signing in with another email if needed.

Switching between linked patient accounts

If you’ve joined Fullscript through more than one provider, your accounts are automatically linked under the same email. This lets you use one login to access each account.

Each account is managed by a different provider, so your orders, plans, and discounts stay separate. You’ll only see the information tied to the selected account, and orders or discounts can’t be combined across accounts.

Finding a linked account on the account selection page

Accounts are typically named after a practitioner or the name of the clinic that the practitioner is associated with. Select one of your accounts to view plans sent by a practitioner from that dispensary or practice. Order history in your accounts will be limited to the order activity of the selected dispensary only. 

The account selection page is displayed when multiple accounts are linked with a single email address. This image is the desktop version of that page.

Switching between your provider account

Each email can be linked to one practitioner or staff account, but multiple patient accounts can share the same email. To connect accounts, sign up or accept an invitation using the same email address.

If you use Emerson Ecologics through Fullscript, you can switch to your Emerson account in the same way.

o switch between linked accounts:

1. Select your name in the upper right-hand corner.
2. Click Switch account.

3. Select an account.

Finding an account on the account selection page

If multiple accounts share the same email address, you’ll see an account selection screen when you log in. Each linked account will appear as a card. Just select the one you want to access.

To help you navigate your linked accounts, each one is labeled as Practitioner, Clerk, Patient, or Client. Practitioner and clerk accounts display your first and last name as set in your account settings. Patient accounts show either Patient or Client (depending on the dispensary’s terminology settings) along with the name of the dispensary.

Switching to your Emerson account

You can switch to your Emerson Ecologics wholesale account while logged in to your Fullscript account, without the need to log out of Fullscript or log in through an Emerson portal.

To switch to your linked Emerson account:

1. Click on your name in the upper right-hand corner of your account.
2. Click the Emerson Ecologics Wholesale button.

This will take you to your Emerson account, where you can enjoy the same wholesale ordering experience you’ve always loved.

Switching back to your Fullscript account

To go back to your connected Fullscript account from your Emerson account:

1. Click on the avatar or initials in the upper right corner of your account.
2. Click on the Fullscript – Writing plans button.

   

You’ll be logged back in to your Fullscript account, where you can add patients, build plans, and more.

Manage your accounts

Joining or leaving an account: To join a new account, use an invitation if you are patient or sign-up link if you are a provider. To leave or be removed from an account, contact support.

Unlinking accounts: Accounts linked under the same email can’t be unlinked. If you need help deactivating an account, contact support.