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Last modified: June 30, 2026

Managing lab results and sharing with patients

Providers

Track lab results from your account to keep your practice organized. Send personalized updates to patients as soon as results are available.

Labs on Fullscript offers both partial and complete results, so your team can view updates in real time—without waiting for the full report.

Note:

If you have a direct lab account and order tests through Fullscript, your results will appear only in your Fullscript account—not your lab portal. All your Fullscript lab results will be available in one place for easier access and tracking.

Provider notification for test results

When final lab results are ready, the ordering provider gets an email with a link to view them in their Fullscript account.

Note:

An email notification is sent for final results only, not partial results. You can access partial results at any time in your account, but you won’t be notified until the full report is ready.

Lab results email notifications are turned on by default. To change this:

  1. Click your profile button in the bottom-left corner of your account.
  2. Click Account settings.
  3. Select the Preferences tab.
  4. Click the Labs toggle to turn off Lab results notifications.
Adjust your settings to turn lab results email notifications on or off.

Tip!

You can assign your lab alerts to another provider or staff member if it better supports your clinic’s workflow.

Viewing and downloading lab results

You can access lab results from the notification email or from the Lab orders dashboard in your account.

  1. Click Labs in the left-hand navigation, then select Orders.
From the left-hand navigation, clicking Labs then Orders.
  1. Search for your patient by name or email, or filter the Status dropdown to Results available.
  2. Select the relevant order to view test results.
  3. On the Test details page, click View results or Download results.
View lab results

Viewing blood lab interpretations

Many of the most popular blood labs in your Fullscript labs catalog now include interpretations. Backed by advanced intelligence, these lab insights provide clear, research-supported analysis to support whole person care.

There’s no change to your workflow—just add a test to a patient’s plan to enable interpretations and track results over time.

Note:

Interpretations are currently supported for blood labs including Quest Diagnostics and Access Medical Labs (AML).

Sharing results with patients

To share results with your patient, choose Share results with patient on the Test details page. To customize your patient’s results experience, add a personalized message to go over any next steps such as confirming how and when they will review results with you.

Sharing results with your patient.
Sharing results with your patient.

Once you click Share results, your patient will receive a notification email from Fullscript with a link to view their results in their account.

Note:

Patients have access to their testing results as soon as they become available. They won’t be notified by email until a provider or staff member completes the step of sharing the results from their account.

For blood lab testing that includes interpretations and tracking over time, you’ll click Send to patient from the banner at the bottom of the interpretation builder.

Sending your interpretation to your patient.
Sending your interpretation to your patient.

Clinical consultations

Our specialty lab partners offer clinical consultations to support providers in interpreting their patients’ lab results. These one-on-one consultations are designed to provide educational support and clinical guidance.

To learn how to schedule a clinical consultation and explore the available scheduling options, see Clinical consultations.

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