Paying for your order
Last modified: August 23, 2024
Overview We accept a variety of payment options for your convenience. This includes major credit cards and debit cards authorized for online purchases...
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Video: How to build and place a wholesale order
Last modified: May 27, 2024
Let’s take a look at how to build and place a wholesale order through your Fullscript dispensary. Wholesale is available to US practitioners only. J...
Wellevate support: Stripe-issued 1099-Ks
Last modified: July 18, 2024
Will I receive a 1099-K from Wellevate? Stripe (not Wellevate) will prepare a 1099-K for you if you transacted a minimum of $20,000 USD and 200 transa...
Refill reminders
Last modified: August 14, 2024
Refill reminder emails Automated refill reminders help patients stay on track. They’re tied to patient orders and use the product’s dosage...
Labs support for providers
Last modified: August 15, 2024
Questions? We’re here to help. Our team of onboarding and support specialists are available to guide you from the moment you register for labs t...
Wholesale ordering for staff members
Last modified: August 23, 2024
Overview Fullscript is the one platform solution for in-office and virtual dispensing. For your in-office inventory needs, wholesale ordering is avail...
I’m a patient. How do I place an order?
Last modified: September 6, 2024
First, you need an invitation to join Fullscript or access to your healthcare professional’s unique sign-up URL. Click here to check for a pendi...
Video: How to set up your patient account
Last modified: May 27, 2024
Click here to check for an invite to join Fullscript. Learn how to set up your patient account with an invitation or through self-sign-up options made...
I’m a practitioner. Can I subscribe patients to autoship on their behalf?
Last modified: July 19, 2024
No, practitioners aren’t able to subscribe patients to autoship on their behalf. Patients must set their own delivery schedules and confirm thei...
I’m a patient. Where do I see the discount applied to my orders?
Last modified: May 28, 2024
Your discount percentage is displayed in the green banner above the item(s) in your cart. If eligible for a discount, the retail price of products wil...