How much is shipping within the United States?
Last modified: May 28, 2024
Orders over $50 qualify for free standard shipping or priority shipping at $4.95. Orders must be over $50 before additional shipping fees an...
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Tracking your order (patients and clients)
Last modified: November 8, 2024
When your order ships, we'll email your tracking number to the address associated with your Fullscript account.
Shipping heat-sensitive products
Last modified: November 19, 2024
Our warehouse pays special attention to the packing rules for all products we ship in accordance with our supplement quality control standards.
US dispensaries: Navigating your financial reports and 1099-K for tax purposes
Last modified: December 11, 2024
This article is intended for practitioners who received Form 1099-K from Fullscript. We suggest referring to US dispensaries: Reporting your income fo...
Fulfilling your order and possible partial shipments
Last modified: November 8, 2024
Fulfilling your order We make every effort to get your shipments to you in as few shipments as possible. Inventory availability may require multiple s...
How much is shipping within Canada?
Last modified: May 26, 2024
Orders over $150 before shipping and taxes qualify for free priority or standard shipping. Orders must be over $150 before additional shippi...
How do I enter a new shipping address?
Last modified: November 7, 2024
New shipping addresses can be entered at the shipping step in checkout. If there’s a problem with an address after placing your order, we may re...
Proposition 65 label requirements (California only)
Last modified: November 8, 2024
The state of California requires dietary supplement companies to include a Prop 65 warning label on products containing certain levels of one or more ...
Missing and damaged shipments or products
Last modified: November 7, 2024
Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...
Where will my order ship from?
Last modified: May 26, 2024
Orders shipping within the United States will ship from our warehouses in Lancaster, Pennsylvania; Lenexa, Kansas; Colonial Heights, Virginia; Riversi...