How much is shipping within Canada?
Last modified: May 26, 2024
Orders over $150 before shipping and taxes qualify for free priority or standard shipping. Orders must be over $150 before additional shippi...
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How do I enter a new shipping address?
Last modified: November 7, 2024
New shipping addresses can be entered at the shipping step in checkout. If there’s a problem with an address after placing your order, we may re...
Fulfilling your order and possible partial shipments
Last modified: November 8, 2024
Fulfilling your order We make every effort to get your shipments to you in as few shipments as possible. Inventory availability may require multiple s...
Proposition 65 label requirements (California only)
Last modified: November 8, 2024
The state of California requires dietary supplement companies to include a Prop 65 warning label on products containing certain levels of one or more ...
Missing and damaged shipments or products
Last modified: November 7, 2024
Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...
Where will my order ship from?
Last modified: May 26, 2024
Orders shipping within the United States will ship from our warehouses in Lancaster, Pennsylvania; Lenexa, Kansas; Colonial Heights, Virginia; Riversi...
Adding and removing products from auto refills
Last modified: November 6, 2024
You can edit the products on auto refill at any time.
Order cancellations and modification requests
Last modified: November 7, 2024
We're often unable to make changes to an order, including cancellations, once an order has been placed. Please be sure to thoroughly review your cart ...
Can my order ship to a military address?
Last modified: May 26, 2024
Yes! Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses are accepted shipping addre...
Canada Post strike
Last modified: November 15, 2024
Overview The Canadian Union of Postal Workers (CUPW) is on strike as of Friday, November 15th. All orders shipping within Canada will ship with UPS st...