Can I return product for a refund?

Last modified: October 2, 2024

OrdersOrder FAQsReturn FAQs

We accept returns for products that are unopened and purchased within the last 30 days. You can submit a return request to get started. Please have yo...

Applying a wholesale promotion code

Last modified: December 3, 2024

Wholesale orders

Overview Apply promotion (promo) codes at checkout to receive additional discounts on your order. Fullscript may provide promotion codes for free ship...

I’m a patient. What are Daily Packs?

Last modified: November 6, 2024

Patient accountsPatient FAQsPatient FAQs

Getting and staying healthy is easy with Fullscript Daily Packs. Your daily supplements come in convenient packets, so there’s no need to worry abou...

How do I skip an auto refill order?

Last modified: November 6, 2024

Patient accountsPatient FAQsPatient FAQs

You can skip your next auto refill order by heading to the Auto refills page in your account. To skip your upcoming auto refill: 

Receiving your payouts (profit dispensaries only)

Last modified: November 14, 2024

Practitioner accountsPayouts, reports & taxesPayouts & financial reports

Dispensaries that have opted to make a profit on patient orders will receive their earnings via direct deposit to a bank account entered by the dispen...

Participating in Fullscript-run patient promotions

Last modified: November 29, 2024

Practitioner accountsOptimization tools

About patient promotions Patient promotions are an easy way to boost adherence and maintain regular, positive engagement with your patients. Dispensar...