Rupa Health Acquisition FAQs
Last modified: October 28, 2024
Overview The beta launch of labs on Fullscript in August 2024 marked a key milestone in advancing our vision of supporting the entire patient care cyc...
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Detailed earnings report
Last modified: July 17, 2024
Overview The detailed earnings report provides a line-per-line export of items purchased through your dispensary. It includes transaction dates, patie...
Scheduling your GetLabs blood draw
Last modified: October 21, 2024
Overview In this guide, you’ll learn the step-by-step process to schedule your blood draw appointment with our partner GetLabs. With Getlabs you can...
Asking patients what they’re currently taking
Last modified: October 30, 2024
Overview Collect details on all of the supplements and medications your patients are currently taking — regardless if they’re available in Fullscr...
Can my order ship to a military address?
Last modified: May 26, 2024
Yes! Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses are accepted shipping addre...
Provider account settings
Last modified: August 30, 2024
Overview Providers can visit the Account settings page to update their account information, review the review status of healthcare credentials, custom...
Track your testing status
Last modified: October 21, 2024
Overview Once you’ve completed your testing, Fullscript makes it easy to track your testing status so you can stay in the loop. Our test status ...
Getting your credentials approved
Last modified: October 24, 2024
Once you’ve uploaded your credential, you can start using your account right away! Review time is typically less than one business day.
Video: Placing an order | Checking out
Last modified: October 23, 2024
Learn how to finalize your purchase after adding products to your cart.
Can I change or cancel my order?
Last modified: October 22, 2024
We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...