The plan building tool
Last modified: November 12, 2024
Use the supplement plan tool to send personalized supplement plans (recommendations) to your patients by email and/or SMS message.
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placing an order
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I’m a practitioner. Can I repeat a previous wholesale order?
Last modified: November 19, 2024
Yes, you can repeat a wholesale order from your order history! Use the Place order again option to add all products and their respective quantities fr...
Practitioner earnings reports
Last modified: November 14, 2024
The Practitioner Earnings Report feature is available to accounts with multiple practitioners.
Requests to combine orders from multiple dispensaries
Last modified: November 6, 2024
Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...
Staff: Creating plans and placing orders for patients
Last modified: November 12, 2024
Using the plan building tool, staff members can create or finalize plans on behalf of practitioners in the dispensary.
Setting up your dispensary (US accounts)
Last modified: November 15, 2024
This article walks you through how to sign up and complete your account.
Backorders, out of stocks, and approximate restock dates
Last modified: November 7, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
How do I know if my order has been placed successfully?
Last modified: November 7, 2024
You can check your email inbox for an order confirmation email or log in to your account and look for a recent order on your Order history page. If th...
Saving and managing payment methods for wholesale purchases
Last modified: November 7, 2024
Overview Payment methods you use to purchase wholesale orders can be saved to your account and used again for future orders. These cards can only be u...
Student dispensaries
Last modified: November 5, 2024
A guide to setting up a student dispensary.