Practitioner earnings reports
Last modified: July 17, 2024
Overview The Practitioner Earnings Report feature is available to accounts with multiple practitioners. The report provides two compensation mod...
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Requests to combine orders from multiple dispensaries
Last modified: August 26, 2024
Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...
Staff: Creating plans and placing orders for patients
Last modified: October 30, 2024
Overview Using the plan building tool, staff members can create or finalize plans on behalf of practitioners in the dispensary. This feature can be es...
Setting up your dispensary (US accounts)
Last modified: October 30, 2024
This article walks you through how to sign up and complete your account.
Backorders, out of stocks, and approximate restock dates
Last modified: September 9, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
How do I know if my order has been placed successfully?
Last modified: October 22, 2024
You can check your email inbox for an order confirmation email or log in to your account and look for a recent order on your Order history page. If th...
Delivery estimates and shipping options
Last modified: October 23, 2024
Estimated arrival dates are displayed (in business days) in checkout when placing your order.
Saving and managing payment methods for wholesale purchases
Last modified: October 30, 2024
Overview Payment methods you use to purchase wholesale orders can be saved to your account and used again for future orders. These cards can only be u...
Student dispensaries
Last modified: August 15, 2024
Overview: Supporting active students with student accounts Students working towards achieving a state or provincial-issued license at an accredited in...
Journeys
Last modified: October 16, 2024
Overview Journeys was designed to empower you and your patients by providing continuous, proactive engagement with their health. Through recurring ful...