Storefronts

Providers

‘My storefront‘ is where patients browse and purchase products you make available. You can use it to organize products, share plans, and control what patients see.

From ‘My storefront‘, you can manage Collections, Protocols, and key settings that shape the patient experience.

Collections

Collections are the patient-facing way to organize products in your storefront.

Use ‘Collections’ to group products by category, goal, or recommendation
Patients only see products included in ‘Collections’
‘Favorites’ are for your internal use only

If you previously shared Favorites in your storefront, those products have been moved into Collections automatically—so your patients’ experience remains unchanged.

Collections in My storefront navigation.

Protocols

Protocols are structured plans that group products together so you can reuse them across patients.

You can use Protocols to:

Create consistent supplement plans
Share recommendations with patients through your storefront
Deliver repeatable, easy-to-follow plans

Protocols help you standardize your recommendations while keeping the patient experience simple and clear.

Preferences

‘Preferences’ is where you control how your storefront looks and what patients can access, with all key settings in one place.

In ‘Preferences’, you can:

Customize your storefront branding by updating your landing page, logo, and welcome URL
Control your catalog by choosing which products patients can browse
Set patient discounts to adjust pricing

Use these settings to tailor your storefront experience and align it with your practice.n it with your practice.

Staff management

‘Staff management’ is where you view and manage your staff members and their access.

All staff appear in a single list, making it easy to:

See your full staff at a glance
Update roles
Adjust permissions

To access staff management:

Select Staff
Go to Settings

Staff management table listing staff members, roles, and status.

Manage your storefront permissions

Storefront permissions control who on your staff can view and manage storefront content, including Collections and Protocols.

You can give staff members different levels of access depending on whether they need to view content, create it, or manage all storefront content.

Adjusting storefront permission in staff settings.

Storefront access

When Storefront access is enabled, a staff member can:

See ‘My storefront’ in the navigation
View all Collections and Protocols in your store
Create new Collections and Protocols
Edit only the Collections and Protocols they created

If this permission is disabled, they won’t be able to access storefront tools.

Note:

With Storefront access, sub-practitioners and clerks can view storefront content across the store—even if they didn’t create it. They can’t edit content created by others unless Edit storefront content is enabled.

Edit storefront content

You can allow additional editing access for staff members who need to manage all storefront content.

When enabled, they can:

Edit any Collection or Protocol in the store, regardless of who created it

If this setting isn’t enabled, staff members can only edit the content they create.ate.

Staff permissions settings showing toggle for Edit storefront content.

Manage staff permissions

To update storefront permissions:

Go to Settings
Select Staff
Choose a staff member
Update their permissions as needed

Use these settings to control how your staff collaborates on storefront content while maintaining oversight.