Lab testing with Fullscript explained

Fullscript works directly with lab companies to make the lab testing experience fast and simple. After your provider recommends testing, our support team will guide you through every step of the process, from paying for your testing to receiving your results. Our mission is to make your lab testing experience as effortless as possible so you can get answers faster and focus on what matters most: your health.

Age and location restrictions

Some restrictions apply based on patient age and location. These may change over time due to lab or regulatory updates.

• Testing is available for both adult and pediatric patients, but some individual tests may have age restrictions based on lab requirements.
• Patients in the following states aren’t eligible for lab testing: NY, NJ, and RI.
• Patients in offshore US territories aren’t eligible for lab testing.
• Lab testing isn’t available in Canada.

How the lab testing process on Fullscript works

Ready to start? Here’s what happens when your provider recommends tests:

1. Review your recommended lab tests 

After your provider creates a plan with testing, you’ll receive email and text notifications. These notifications will include a link to view your recommended lab tests in your Fullscript account.

2. Payment

If your provider hasn’t already paid for testing, you’ll add your test(s) to your cart and check out.

3. Receive your test kit or digital requisition

For specialty labs: At-home kits from specialty labs like Diagnostic Solutions, Precision Analytical (DUTCH), Genova, 3X4 Genetics, and Doctor’s Data are shipped directly to your door. You’ll get an email within one business day of ordering with a tracking link and estimated arrival date.

For Quest bloodwork: You’ll get an email with a link to your digital lab requisition and step-by-step instructions for scheduling a blood draw at a nearby Quest location. Print the form or show it from your device at your appointment. It’s all in your Fullscript account—no physical kit required.

For Access Medical Labs bloodwork: Your requisition form will be available for download in your Fullscript account. You’ll need to print the form and bring it with you to your scheduled blood draw. Instructions for booking your appointment and completing your test will also be included in your account.

4. Complete your testing (with help from us)

Log in to your Fullscript account for personalized instructions on collecting your sample, filling out your requisition form, and sending your physical test kit back to the lab (if applicable). Our support team is here to help throughout this process so you can complete your testing and stay on track with your plan!

5. Access your results

After the lab processes your samples, your results will be sent to your provider and will be available in the Labs section of your Fullscript account.

When to contact your provider

Your provider and their practice will continue to be your clinical resource if you have any specific questions about: 

• Preparing for your test as it relates your unique medical history or specific medication/supplement prescriptions
• Any additional testing requests 
• Interpreting and understanding your test results 
• How to schedule a follow-up to review your lab test results

Not sure who to contact? Contact Fullscript first, and we’ll direct you to your provider if needed.