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Last modified: September 26, 2025

Delivery estimates and shipping options

General

Please refer to our shipping policies for rates: Patient shipping policy | Wholesale shipping policy.

About delivery and arrival estimates

Our delivery estimates are displayed in business days, as we can’t guarantee weekend deliveries. A business day is every official workday from Monday to Friday, excluding holidays. 

Estimated arrival dates are shown in checkout when placing your order. Please keep in mind that orders may arrive in multiple shipments, and backordered products will ship when they’re back in stock. We recommend considering our priority option when ordering heat-sensitive products.

Delivery method arrival estimates and US shipping rates in patient checkout.
Delivery method arrival estimates and US shipping rates in patient checkout.

Tip!

We’ll email your tracking information as shipments leave our warehouse.

Shipping within the US

Orders placed by US customers must be shipped to a US address. Please provide a physical address when shipping to the states or territories listed below, as we can’t ship to P.O. boxes in these locations.

Note:

All US orders are shipped out via UPS, DHL, or FedEx.

We ship to all US addresses, including:

Note:

Overnight shipping is currently not available.

Alaska & Hawaii addresses

When shipping orders to Alaska or Hawaii, we recommend choosing our priority shipping option for delivery in 1-3 business days.

Orders placed with standard shipping will arrive in 10-13 business days.

Puerto Rico addresses

All orders with standard shipping to Puerto Rico will arrive in 10-13 business days. All orders with priority shipping are expected to arrive in 2-3 business days, though they may be subject to additional processing times.

Canadian shipping addresses

Orders placed from a Canadian dispensary can only be shipped to a Canadian address. Your package can be delivered to any of the following locations:

  • Your door or rural mailbox
  • Community mailbox
  • Group mailbox

Note:

Canadian orders are currently shipping with Purolator or UPS. PO boxes are ineligible for delivery at this time.

International shipping

We don’t offer international shipping at this time. Orders can only be shipped to residents of Canada or the United States and must be sent to an address in the same country where your referring practitioner is located. 

Same-day shipping deadline

  • Orders placed before 3 PM local time Monday – Friday are typically shipped the same day. Orders placed after the deadline are completed the following business day. 
  • Orders placed with overnight shipping must be submitted before 1:00 PM local time on a weekday to ship the same day.
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