Authorization Network

Providers

Overview

The authorization network helps practitioners recommend lab testing while staying connected to their patient’s care journey. Practitioners with limited ordering access can opt in to recommend tests, which are reviewed and ordered by a licensed clinician.

You may need to use the authorization network to recommend testing, depending on your ordering access. That access is determined by each lab company based on your state, license, and NPI number.

Authorized practitioners can order any test from the catalog.
Practitioners with limited ordering access can recommend testing through the authorization network from a curated menu of available tests.

How the authorization network works

The authorization network helps with:

Recommending tests from a curated catalog	Choose the tests from a curated menu available to practitioners with limited ordering access.
Patient payment	Patients get an email with their recommended test(s) and pay for them, along with a $12.50 authorization network fee per test or panel.
Testing review and approval	Licensed clinicians from the authorization network review and approve testing recommendations. These practitioners are independent and may approve or deny requests based on clinical appropriateness. If approved, they’ll also review results and contact patients if any critical results are found.
Accessing results	When results are ready, you, your patient, and the authorization network practitioner will all have access. You’ll receive an email as soon as results are ready.
Patient notification	After you review and share results, your patient will be notified by email. Results can be shared directly from your Fullscript account.

Staying within your scope of practice

The authorization network is here to support your workflow—not replace it or expand your scope. When registering, be sure to review the terms of service and follow all applicable state and ethical guidelines to provide safe, high-quality care for your patients.

Critical lab results

If your patient’s lab results are flagged as critical, as defined by the lab company, the clinical team at the authorization network will attempt to reach your patient by phone, up to three times to advise them on the appropriate next steps for their care. If the clinical team is unsuccessful in directly contacting the patient by phone, a letter will be mailed to ensure they are directly notified of the critical results.

The clinical team at the authorization network will not provide a diagnosis or treatment recommendations. Patients will be encouraged to follow up with their practitioner.

Note:

Abnormal results or results outside the standard reference range do not necessarily indicate a critical result. Critical results are defined by each lab company.

Authorization network fee

There’s a $12.50 fee per test or panel when using the authorization network. This fee is typically paid by the patient, depending on the billing method you’ve selected.

The $12.50 fee covers:

Review and approval by a licensed clinician.
Monitoring for critical results
Patient notification if results are flagged

This fee will be visible in the Review plan page before you publish a plan containing a lab recommendation.

The Authorization network fee on the Review plan page. — You’ll see the **Authorization network fee** on the **Review plan** page before sending a plan.

The fee appears as a separate line item in the patient’s cart, separate from the cost of testing.

The Authorization network fee in the patient's cart during checkout. — The **Authorization network fee** in a patient’s cart before checkout.

Catalog access

Practitioners with limited ordering access can recommend tests from a curated catalog reviewed by our authorization network partner. These focus on wellness markers like nutrient levels, hormones, digestion, and food sensitivities. Tests used to help diagnose serious conditions—like cancer—aren’t included. The catalog was built to deliver meaningful insights into your patient’s health.