I’m a practitioner. Can I repeat a previous wholesale order?
Last modified: July 19, 2024
Yes, you can repeat a wholesale order from your order history! Use the Place order again option to add all products and their respective quantities fr...
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Moving your patient account from Wellevate to Fullscript
Last modified: July 22, 2024
Overview: Moving from Wellevate to Fullscript The Wellevate platform and mobile app closed on October 1, 2023 to prioritize a seamless patient experie...
Locating your Wellevate store data in Fullscript
Last modified: August 15, 2024
Overview: Locating Wellevate data to Fullscript This guide outlines which data you can find in your Fullscript account if you completed the migration ...
I’m a patient. Am I receiving a discount off my order?
Last modified: July 25, 2024
All discounts are determined by the practitioner managing the dispensary you’re ordering from. Refer to the catalog (if available to you) or you...
Can I exchange a product?
Last modified: July 25, 2024
We don’t offer any exchange of products. However, we do accept returns for products that are unopened, non-heat sensitive/non-perishable, and pu...
Video: How to place an order
Last modified: September 6, 2024
Adding products to your shopping cart You can easily add products to your cart by clicking the Add to Cart button found throughout your account, inclu...
I’m a patient. How do I change my email address?
Last modified: September 10, 2024
You can change your email address from the My account page. To get there, select your name or avatar from the top-right of your screen, then click My ...
Provider account settings
Last modified: August 30, 2024
Overview Providers can visit the Account settings page to update their account information, review the review status of healthcare credentials, custom...
Patient support
Last modified: July 16, 2024
Practitioner support
Last modified: August 2, 2024