Placing an order

Last modified: July 4, 2024

Learn about getting healthcare's best products shipped right to your door.

How to schedule refills with Autoship

Last modified: July 17, 2024

Overview Scheduling Autoship orders takes the hassle out of re-ordering the products you need to stay on track with your supplement plan. If you reord...

Patient shipping policy

Last modified: July 17, 2024

Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.

Wholesale checkout experience

Last modified: July 17, 2024

Wholesale checkout When you’re finished building your wholesale order, proceed to wholesale checkout to place your order for fulfillment. Select...

Payout reports

Last modified: July 17, 2024

Payout reports Various reports are available for accounts that have opted to make a profit. These reports, including Payout reports, can be viewed and...

Managing your shopping cart

Last modified: June 25, 2024

Overview Your shopping cart is unique to your patient account. If you have multiple patient accounts and switch from one to another, items in your car...

Order cancellations and modification requests

Last modified: May 25, 2024

Overview When it comes to distribution, our goal is to get shipments picked and packed as quickly as possible. This means we’re often unable to ...