Wellevate migration: Emerson Ecologics & Wellevate acquisition FAQs
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Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
Learn more
Practitioners
In this article:
Emerson Ecologics & Wellevate acquisition FAQs
Additional FAQ resources
Emerson Ecologics & Wellevate acquisition FAQs
Why were Emerson Ecologics and Wellevate acquired by Fullscript?
Our collective efforts are built on a shared mission — helping people get better. Together, we can fuel more meaningful patient outcomes and provide better tools to support practitioners.
We're in the process of combining the best of both platforms into an even better experience. During this exciting time, supporting you and your patients remains our priority.
Is Wellevate closing?
Wellevate accounts will eventually be migrated to Fullscript, but for the time being, you and your patients can continue to use existing Wellevate accounts the same way you always have.
Is Emerson Ecologics closing?
No, you can continue to use Emerson Ecologics as you always have!
Can I transfer my patients and order history to Fullscript now?
We're working to ensure that all patient and practitioner data is securely and successfully migrated over to Fullscript. It's a big job, and we want to make sure it's done right. When the platform is ready, you’ll be notified and we’ll be here to help from start to finish, avoiding any disruption to your workflow and patient care. We’ll make the transition to Fullscript as smooth as possible.
If you're eager to get started on Fullscript now, be sure to sign up with the same email address used to sign into Wellevate so that when migration tooling is ready, it will be as smooth as possible.
Are all brands on Emerson Ecologics & Wellevate now available on Fullscript?
Not at this time, though we know this is an important pillar in making this transition as smooth as possible. Catalog parity is the goal, but it will take more time to get us there. Keep an eye on your inbox for Fullscript's monthly Product Spotlight email to find out about new brands and products we're adding!
In the meantime, we have introduced Thorne back to Fullscript's catalog, and Microbiome Labs is now available on Emerson Ecologics and Wellevate.
What's going to happen to Wellevate Telehealth?
Wellevate Telehealth is still available to use. In the future, we'll be migrating Wellevate accounts to Fullscript, which doesn't have telehealth incorporated at this time. If you're looking for alternatives to use in addition to your Fullscript dispensary, we recommend checking out our blog post 7 Ways to Incorporate Telehealth Technology Tools Into Your Practice which includes a list of recommended telemedicine tools from Fullscript practitioners.
Additional FAQ resources
You can learn more about the acquisition on our website, or jump straight to the FAQ content you're looking for below: