In this article:
Updating account information
In your account settings, you can modify your account details including your name, email, password, saved payment methods, shipping address, mobile phone number, and profile picture.
Note: Entering a shipping address will autofill the address during checkout. It's also the address we'll ship your Autoship orders to if activated in your account.
To navigate to your Account page to view or update account details:
- Select your name from the bottom left-hand corner, then click Account. On mobile, tap the menu first to select your name, then Account from the patient menu.
- Update the field(s) and select Update. Changes to your email address will also require your password.
Select the update button once a field has been updated.
Tip! By entering your mobile phone number, you'll receive new treatment plan alerts right to your phone via SMS message.
Entering your shipping address in your Account page will autofill the address at checkout. If the address is updated in checkout, the most recent shipping address will be saved for future ordering.
However, you can update the address here any time so it's saved for your next order. For example, if subscribed to autoship, you can update the shipping address for your next autoship order in your Account page.
Managing communication preferences
Click Manage preferences to tell us which emails you want to receive from Fullscript. See Communication preferences to learn more.
Select Manage preferences to adjust your Communication preferences.
Removing saved credit cards
To remove a credit card from your account:
- From the Account page, scroll down to the Credit cards heading.
- Hover over a card and click Remove.
Select Remove to delete the card on file.
Tip! New cards can only be added while placing a new order.