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Log in to your account!
Patient account navigation
Select a page from the patient navigation menu on the left of your screen to browse and explore your account. On mobile devices, access this menu by tapping the menu icon.
Select any header in the patient navigation menu to jump to that page:
The patient menu in a patient account. Select a heading from this menu to explore your account.
This page may display as Recommendations or Prescriptions in your account depending on the terminology preferences set by your healthcare provider. Both represent your active treatment plans created and sent to you by your provider.
Prescriptions are sorted by date, with your most recent prescriptions displayed first. Scroll down the page to browse previously prescribed products, or select a date from Filter prescriptions to jump to a specific prescription.
Filtering by date to jump to a specific prescription.
Tip! Select Add all to cart to add all products from a prescription to your shopping cart, or click Add to Cart to add individual products. See Placing an order to learn more.
Protocols are a type of treatment plan that your practitioner can share with you, or any number of their patients, to guide you on your path to wellness!
These wellness plans bundle specific products, recommended dosage instructions, and if provided, supporting attachments that offer instructions, guidelines, and general information about the protocol.
Select a protocol to learn more. You can order all or select products from these protocols freely, but we recommend speaking with your practitioner if you have questions or concerns about whether the protocol is right for you.
The Protocols page where you can browse general wellness plans offered by your practitioner.
Browse thousands of professional-grade supplements available through the Fullscript Catalog. Search by product or brand name, and/or ingredient filters to find products without requiring a prescription.
Access to the Catalog is determined by your practitioner and is not available in all dispensaries. If you don't have access, speak to your practitioner to request a prescription or recommendation of products to order.
As you type in the search field, hit enter/return on your keyboard to submit and search for related products. Or, select a suggested filter to view specific results. For example, selecting Probiotic Blend applies an ingredient filter (shown in the image below) which will return all products that contain a probiotic ingredient type.
Select Catalog from the patient menu to browse non-prescribed products.
Tip! When searching for products, select Only show in-stock products to show products with sizes that are in stock.
Sign up for Autoship with Fullscript and receive your frequently ordered products on a predetermined schedule.
Go to Autoship with Fullscript to learn more!
Schedule and manage autoshipments of your go-to products from Autoship, accessible from the patient menu.
Selecting Order history from the patient menu will provide a view of all past orders including tracking information and receipts. Order details will be found here immediately after an order has been placed.
Viewing the Order history page in a patient account.
Your shopping cart
Select the cart icon to view products in your cart. Review your order then Continue to checkout to place your order.
Learn more about managing your shopping cart here!
Click the shopping cart to view products you've added and Continue to checkout to place an order.
View and manage your account details including passwords, address information, and saved payment methods from the Account page.
View account information from a patient's Account page.
Patients belonging to multiple Fullscript dispensaries will see an option to switch between accounts sharing the same login email. Switch between accounts by selecting Switch Dispensary, then select the dispensary name you'd like to order from.
Ready to sign out? Select your name from the patient menu, then Sign out to end your session. On mobile devices, access this option by tapping the menu icon then your name.
Select Sign out to log out of your account.