Healthcare credentials: Maintaining your professional credentials with Fullscript
In this article:
Uploading new documents
Upon sign-up, dispensary owners are required to submit proof of licensure (if applicable) or education to confirm their status as a healthcare professional. Credentials need to be approved before you can shop wholesale, and before patients can begin placing orders through your dispensary.
Tip! See Upload your credentials for more details on uploading your credentials while setting up your dispensary.
Documents containing expiration dates must be maintained as valid and current as per the Fullscript Acceptable Use Policy. If your license or credential has expired, submit your renewed documentation in order to maintain your account functionality and brand access. Your updated license is a crucial component of our commitment to maintaining platform integrity.
When your license is approaching its expiration date, a friendly email reminder will be sent to you to update this document through your account. We ask that an updated document be provided within 30 days of its expiration date.
Tip! If your licensing or certifying institution no longer provides paper copies of your licensure, we will accept a screenshot of your information from their online verification system. Please ensure the screenshot includes the site's URL, your name, the profession, and the new expiry date.
Uploading new credentials
Follow these steps to review your credentials and upload new documents:
- From the practitioner menu, select Account settings.
- Under the Basic info tab, click Upload new in the Professional credentials section.
- Click Browse computer to select a copy of your credential from your device storage/file manager, or drag and drop your file into the modal.
- Select Upload to submit your credential for review.
Navigating to Account settings to upload a new credential.
Tip! If we're waiting on a copy of your credential, we'll notify you with a banner at the top of the page on the platform. Select the link in the banner to navigate to the Account settings page instantly and upload your credential for review.