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Upon sign-up, dispensary owners are required to submit proof of licensure (if applicable) or education to confirm their status as a healthcare provider. Credentials need to be approved before you can shop wholesale, and before patients can begin placing orders through your dispensary.
Tip! See Upload your credentials for more details on uploading your certification while setting up your dispensary.
Documents containing expiration dates must be maintained as valid and current as per the Fullscript Acceptable Use Policy. If your license or certification has expired, submit your renewed documentation in order to maintain your account functionality and brand access. Your updated license is a crucial component of our commitment to maintaining platform integrity.
When your license is approaching its expiration date, a friendly email reminder will be sent to you to update this document through your account. We ask that an updated document be provided within 30 days of its expiration date.
Tip! If your licensing or certifying institution no longer provides paper copies of your licensure, we will accept a screenshot of your information from their online verification system. Please ensure the screenshot includes the site's URL, your name, the profession, and the new expiry date.
Uploading new documents
Follow these steps to review your certifications and upload new documents:
- From the practitioner menu, select Dispensary Settings.
- Click the Certifications tab.
- Click Choose a file to select a copy of your certification from your device storage/file manager. Click OK or Open, depending on your device, to attach the file.
- Beneath the Additional information heading, specify your Designation and Specialty.
- Click Upload to submit your certification for review.
Navigating to Certifications within Dispensary settings to upload a new certification.
Tip! If we're waiting on a copy of your certification, we'll notify you with a banner at the top of the page in the platform. Select the link in the banner to navigate to the Certifications tab instantly and upload your certification for review.