Upon sign up, practitioners are required to submit proof of licensure (if applicable) or education to confirm their status as a healthcare provider.
Documents containing expiration dates must be maintained as valid and current. Once your license or certification has expired, renewed documentation will be required to maintain your account functionality and brand access. Your updated license is a crucial component to our commitment of maintaining platform integrity.
Each month, expired accounts are audited. When your license is approaching its expiration date, a friendly email reminder will be sent to you to update this document through your account. We ask that an updated document be provided within 30 days of its expiration date.
If your licensing or certifying institution no longer provides paper copies of your licensure, we will accept a screenshot of your information from their online verification system.
To review your certifications and upload updated licenses:
- Log in to your account
- From the drop-down menu, select on Dispensary Settings
- Click on the “Certifications” tab, and upload your updated document as directed