Shipping Information: Courier information
Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
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Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
Learn more
General
In this article:
US couriers
Canadian couriers
Shipping instructions - Canada only
US couriers
Fullscript currently ships all US orders via UPS, but your order may be passed to USPS for final delivery when shipped with our standard shipping method.
US courier concerns
We are aware that some of our customers may be affected by courier limitations specific to their address. Unfortunately, at this time, we cannot predetermine a courier for the delivery of your order.
For customers that cannot accept UPS deliveries, we recommend choosing the standard shipping option during checkout, as all standard deliveries will be passed off to USPS for final delivery.
Speak to one of our Customer Success representatives if you have any delivery concerns with your order.
Canadian couriers
Shipments to our Canadian customers are shipped via Canada Post or UPS.
Shipping instructions - Canada only
Canadian customers can opt-in to require a signature upon delivery. This option is available at the Review order step. To require a signature or leave instructions for the courier, select Edit next to the Shipping instructions heading and complete as needed, being sure to save your changes before placing the order.
Shipping instructions options at the Review order step of checkout for Canadian customers.
Unfortunately, this service is not available for our US customers. You can consider including "Require Signature" in your shipping address (i.e. Address Line 2); however, we cannot guarantee your request will be adhered to by the courier.
Tip! If you're concerned about receiving deliveries in your area, try shipping to an alternate address, such as a family member's address, work address, or a friend's address. View our Eligible Shipping Addresses article for more information.