Fullscript Assist

Fullscript Assist is an AI chat tool in Fullscript for practitioners. It’s built with HIPAA safeguards.

Assist combines clinical evidence, patient context, your preferences, and Fullscript catalog data to help you research, find products, and draft plans for your review. You bring the clinical judgment. Fullscript Assist drafts the plan.

Who can use Fullscript Assist

Fullscript Assist is available to practitioners in the US and Canada. Staff and clerk accounts can’t use Assist.

You can use Assist in a desktop or mobile browser. Practitioners don’t have access to the Fullscript mobile app, so Assist isn’t available there.

Accessing Fullscript Assist

Select Ask Assist at the top right of any page. Assist opens in a side panel where you can type a question or choose a starter prompt.

To see all available actions, type / in the message field or select the / button at the bottom left of the field.

Working with a patient

For answers that use a patient’s information:

1. Select Patient + in the message field.
2. Select the patient you want to work with.

Assist can use the patient’s currently taking list, active plan, lab results, and patient memory.

What Fullscript Assist can help with

Draft plans from notes or symptoms

Upload clinical notes or describe a patient’s symptoms, and Assist can draft a plan for your review. You can edit the draft in the plan-building tool before sending it to your patient.

You can upload PDF, JPG, or PNG files up to 10 MB.

Find and compare products

Select Find the right products or describe what you’re looking for, including ingredients, dietary preferences, allergens, or dosage forms.

Assist searches the Fullscript catalog for matching products. Select Add all to plan to add the suggestions to a plan, where you can review, edit, or remove them.

You can also turn on Assist mode in catalog search to search using plain language.

Research evidence, interactions, and depletions

Select Review clinical research or ask Assist a clinical question. Assist draws on Examine.com, NatMed, and Fullscript Academy and includes citations so you can review its sources.

Select Interactions & depletions or ask Assist to check for drug-nutrient interactions and nutrient depletions. When you have a patient selected, Assist can take their medications, allergies, conditions, and plan products into account. Interaction and depletion information draws on NatMed and Examine.com.

Work with labs (US only)

Assist can help you:

• Review lab results: Ask about a patient’s results to review biomarker values, reference ranges, and changes over time. If a result is only available as a PDF, Assist can identify the file but can’t read its contents.
• Draft an interpretation and plan: Select Draft interpretation or Write with Assist on a patient’s results page. Assist drafts a summary and health-area notes for your review and can help you use these insights as you build a plan. Learn how to draft a lab interpretation with Fullscript Assist.
• Find lab tests: Select Search labs or ask which tests to consider. Assist can suggest tests from the Fullscript catalog and take the patient’s available results into account. Select Add all to plan to add suggested tests to a plan.

If you aren’t registered for labs, Assist prompts you to register for labs.

More ways to use Assist

Assist can also help you:

• Check for allergens: Select Allergy check to check products or ingredients for allergens.
• Translate content: Select Translate to translate content into another language.
• Get answers about your account: Ask questions about your Fullscript account.
• Personalize your experience: Set your Fullscript Assist preferences to tailor Assist to your practice. Select the Assist settings icon (sliders), then select Personalize.

What Fullscript Assist doesn’t do

Assist is designed to support practitioner decision-making — not replace it.

Assist:

• Doesn’t diagnose patients.
• Doesn’t make autonomous treatment decisions.
• Doesn’t place orders.
• Doesn’t communicate directly with patients.
• Doesn’t change patient profile details. Assist can save details you share about a patient to patient memory and confirms when it does.
• Can’t connect you with a support agent. To reach a person, contact Fullscript Support.

Practitioners remain responsible for reviewing and approving all recommendations, plans, and communications.