How auto refills work with Fullscript
Last modified: April 9, 2026
Schedule your refill orders with the flexibility to skip, pause, or cancel an order anytime.
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tracking an order
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Tracking your wholesale order
Last modified: April 23, 2026
Tracking information is accessible in your account and is also shared by email as orders leave our warehouse.
Tracking your order (patients and clients)
Last modified: April 1, 2026
When your order ships, we'll email your tracking number to the address associated with your Fullscript account.
Placing an order
Last modified: December 3, 2025
Learn about getting healthcare's best products shipped right to your door.
Navigating your patient account
Last modified: March 31, 2026
Log in to your account! Select a page from the list below to learn how to use and navigate the platform, or watch the video for a guided walkthrough o...
Wholesale checkout experience
Last modified: April 29, 2026
When you’re finished building your wholesale order, proceed to wholesale checkout to place your order for fulfillment. Select the shopping cart ...
Wholesale order history and invoices
Last modified: April 28, 2026
Your wholesale history To navigate to your wholesale order history: Filtering order history You can filter past orders by practitioner or date to quic...
Missing and damaged shipments or products
Last modified: April 27, 2026
Damaged products If your order arrives damaged, you can request a replacement or refund, and we’ll be happy to help. Qualifying damage includes brok...
Practitioner earnings reports
Last modified: May 15, 2026
The Practitioner Earnings Report feature is available to accounts with multiple practitioners.
Managing your auto refill shipping and payment
Last modified: May 13, 2026
Auto refills are designed to make staying on track with your plan simple and stress-free. Managing your shipping and payment settings ensures your ord...