Placing an order

Last modified: October 30, 2024

Learn about getting healthcare's best products shipped right to your door.

Navigating patient profiles, plans, and order history

Last modified: October 30, 2024

Overview Patient profiles are created for each patient added to your dispensary. From these profiles, practitioners and staff can manage profile detai...

Wholesale checkout experience

Last modified: October 30, 2024

Video: Wholesale ordering | Checking out Wholesale checkout When you’re finished building your wholesale order, proceed to wholesale checkout to...

Tracking your wholesale order

Last modified: September 23, 2024

Tracking your wholesale orders Tracking information is also accessible in your account and is also shared by email as orders leave our warehouse. Keep...

Tracking your order (patients and clients)

Last modified: July 24, 2024

When your order ships, we'll email your tracking number to the address associated with your Fullscript account.

Lab orders dashboard

Last modified: October 21, 2024

Overview Upgrade how your practice manages labs with one centralized dashboard to oversee testing across your entire team. Use your lab orders dashboa...

Wholesale order history

Last modified: September 24, 2024

Your wholesale history Navigate to your wholesale order history by clicking Catalog in the navigation bar, then Orders, which will appear di...

Placing personal orders with in-office checkout

Last modified: September 20, 2024

Overview In-office checkout allows providers to place orders on behalf of their patients or for themselves. Providers with a wholesale account receive...

Missing and damaged shipments or products

Last modified: July 24, 2024

Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...